Job summary
The
Dermatology department at CDDFT is looking for a motivated, organised
individual to support their services as a Service Administrator. The individual
will ensure clinical activity is managed, identifying risks and have
responsibility for management of a service rota. The Service Administrator will
develop plans to deliver administration effectively, applying lean
methodologies to ensure cost effective services and ensure clinical sessions
are utilised effectively. Part of this
role will also be to manage the baby hip scan service for the the orthopaedic
paedicatric team, this wil ensure that all clinic capacity is utilised
effectively and all referrals are booked within national timeframes.
Main duties of the job
The
post holder, will be required to co-ordinate designated resources such as
clinics and theatre lists to ensure efficient and maximum utilisation. Within
this remit the post holder will be required to negotiate the use of clinical
sessions with a range of clinical staff from both within and external to the
clinical team.
To validate data, ensure
that waiting lists are accurate and risks identified.
The post holder will
develop and maintain a rota for the clinical staff in the service.
The post holder will
support in monitoring performance and developing reports for the Head of
Service.
The post holder will have
delegated authority to approve expenditure within the clinical service.
Act
as an interface with the Patient Access Team and Informatics team, to ensure
waiting lists are managed effectively.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Main
duties/responsibilities include:
Provide management support
to the Head of Service, preparing project plans and reports.
Manage the approval and
monitoring of Consultant Surgeon annual leave and study leave requests, making
arrangements for adjustments in clinic and theatres sessions.
Ensure theatre list and
clinics are fully utilised.
Validate waiting lists
reports.
Collate and prepare reports
for the Head of Service, including maintenance of activity monitoring tools.
Ensure the internet and
intranet is accurate and regularly updated for the service area.
Monitors and provides
responses to Patient Choice web site
Ensure data quality issues
are managed in line with trust policy, within the service area.
Develop and maintain a rota
for the clinical staff
Book all baby hip scan
appointments within timeframe
Patient/Client Care:
Promote positive customer
care for patients and staff, when dealing with enquires from a range of
internal and external parties, associated with the clinical area.
Policy and Service
Development:
The post holder will be
responsible for ensuring any changes in policy and procedures are communicated
effectively across the clinical teams.
Financial and Physical
Resources:
Budget
holder for stationary within the service area.
Responsible for ensuring
clinical sessions are fully utilized and managing extra payment claims under
the direction of Head of Service.
Responsible for ensuring
asset lists are maintained and equipment replacement programme is updated on a
regular basis, for the service area.
Supports the Head of
Service in procurement of new equipment.
Human Resources:
Acts as line manager for
secretary to Head of Service, including recruitment, appraisal, continuing
professional development and performance issues.
Information Resources:
Ability to access and
manipulate data from a range of sources. Knowledge of health informatics
systems.
Research and Development:
Ability
to seek and collate information from a variety of sources. Translating this
information into project reports and plans.
Job description
Job responsibilities
Main
duties/responsibilities include:
Provide management support
to the Head of Service, preparing project plans and reports.
Manage the approval and
monitoring of Consultant Surgeon annual leave and study leave requests, making
arrangements for adjustments in clinic and theatres sessions.
Ensure theatre list and
clinics are fully utilised.
Validate waiting lists
reports.
Collate and prepare reports
for the Head of Service, including maintenance of activity monitoring tools.
Ensure the internet and
intranet is accurate and regularly updated for the service area.
Monitors and provides
responses to Patient Choice web site
Ensure data quality issues
are managed in line with trust policy, within the service area.
Develop and maintain a rota
for the clinical staff
Book all baby hip scan
appointments within timeframe
Patient/Client Care:
Promote positive customer
care for patients and staff, when dealing with enquires from a range of
internal and external parties, associated with the clinical area.
Policy and Service
Development:
The post holder will be
responsible for ensuring any changes in policy and procedures are communicated
effectively across the clinical teams.
Financial and Physical
Resources:
Budget
holder for stationary within the service area.
Responsible for ensuring
clinical sessions are fully utilized and managing extra payment claims under
the direction of Head of Service.
Responsible for ensuring
asset lists are maintained and equipment replacement programme is updated on a
regular basis, for the service area.
Supports the Head of
Service in procurement of new equipment.
Human Resources:
Acts as line manager for
secretary to Head of Service, including recruitment, appraisal, continuing
professional development and performance issues.
Information Resources:
Ability to access and
manipulate data from a range of sources. Knowledge of health informatics
systems.
Research and Development:
Ability
to seek and collate information from a variety of sources. Translating this
information into project reports and plans.
Person Specification
Qualifications
Essential
- NVQ level 4 or equivalent
Desirable
- Formal qualification in computing, project management, management training.
Experience
Essential
- Knowledge of 18 weeks and Patient Access processes.
- Excellent organisational skills, the ability to manage own workload with minimal supervision
- To be able to negotiate and co-ordinate the use of resources, some of which will be out of the direct control of the service area
- Prepare project reports and project plans
- Computer literate ability to use spread sheets to filter and reformat data
- Ability to analyse data, highlighting potential performance risks to the Head of Service
- Good communication skills, ability to manage complex and stressful situations.
- Knowledge of Data Quality
Person Specification
Qualifications
Essential
- NVQ level 4 or equivalent
Desirable
- Formal qualification in computing, project management, management training.
Experience
Essential
- Knowledge of 18 weeks and Patient Access processes.
- Excellent organisational skills, the ability to manage own workload with minimal supervision
- To be able to negotiate and co-ordinate the use of resources, some of which will be out of the direct control of the service area
- Prepare project reports and project plans
- Computer literate ability to use spread sheets to filter and reformat data
- Ability to analyse data, highlighting potential performance risks to the Head of Service
- Good communication skills, ability to manage complex and stressful situations.
- Knowledge of Data Quality
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).