County Durham & Darlington NHS Foundation Trust
This job is now closed
The Dermatology department at CDDFT is looking for a motivated, organised individual to support their services as a Service Administrator. The individual will ensure clinical activity is managed, identifying risks and have responsibility for management of a service rota. The Service Administrator will develop plans to deliver administration effectively, applying lean methodologies to ensure cost effective services and ensure clinical sessions are utilised effectively. Part of this role will also be to manage the baby hip scan service for the the orthopaedic paedicatric team, this wil ensure that all clinic capacity is utilised effectively and all referrals are booked within national timeframes.
Main duties of the job
The post holder, will be required to co-ordinate designated resources such as clinics and theatre lists to ensure efficient and maximum utilisation. Within this remit the post holder will be required to negotiate the use of clinical sessions with a range of clinical staff from both within and external to the clinical team.
To validate data, ensure that waiting lists are accurate and risks identified.
The post holder will develop and maintain a rota for the clinical staff in the service.
The post holder will support in monitoring performance and developing reports for the Head of Service.
The post holder will have delegated authority to approve expenditure within the clinical service.
Act as an interface with the Patient Access Team and Informatics team, to ensure waiting lists are managed effectively.
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Main duties/responsibilities include:
Provide management support to the Head of Service, preparing project plans and reports.
Manage the approval and monitoring of Consultant Surgeon annual leave and study leave requests, making arrangements for adjustments in clinic and theatres sessions.
Ensure theatre list and clinics are fully utilised.
Validate waiting lists reports.
Collate and prepare reports for the Head of Service, including maintenance of activity monitoring tools.
Ensure the internet and intranet is accurate and regularly updated for the service area.
Monitors and provides responses to Patient Choice web site
Ensure data quality issues are managed in line with trust policy, within the service area.
Develop and maintain a rota for the clinical staff
Book all baby hip scan appointments within timeframe
Promote positive customer care for patients and staff, when dealing with enquires from a range of internal and external parties, associated with the clinical area.
Policy and Service Development:
The post holder will be responsible for ensuring any changes in policy and procedures are communicated effectively across the clinical teams.
Financial and Physical Resources:
Budget holder for stationary within the service area.
Responsible for ensuring clinical sessions are fully utilized and managing extra payment claims under the direction of Head of Service.
Responsible for ensuring asset lists are maintained and equipment replacement programme is updated on a regular basis, for the service area.
Supports the Head of Service in procurement of new equipment.
Acts as line manager for secretary to Head of Service, including recruitment, appraisal, continuing professional development and performance issues.
Ability to access and manipulate data from a range of sources. Knowledge of health informatics systems.
Research and Development:
Ability to seek and collate information from a variety of sources. Translating this information into project reports and plans.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).