Job summary
An opportunity has arisen for a medical
secretary within Obstetrics & Gynaecology based at Bishop Auckland Hospital. Operating in a team the post holder will
provide an efficient and effective secretarial and administrative service
within Obstetrics & Gynaecology. It
is essential that you have experience of audio typing and microsoft
packages. A flexible, pro-active team player is
required. You will also have excellent
organisational and communication skills and be able to work under pressure and
to deadlines.
Main duties of the job
Provides secretarial support to both clinical and
non-clinical staff
Liaises with other departments
Maintains records
Deals with queries from patients,
visitors and staff
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
This
role will liaise with medical secretaries/admin staff and a wide range of
medical, nursing and allied health professionals within the Trust and outside
agencies. You will speak to patients and
relatives over the telephone externally, acting as a focal point of contact for
all general enquiries concerning the work of the clinical team.
Liaise
with GPs, patients, medical, nursing and support services within the Trust in
a courteous and professional manner.
Job description
Job responsibilities
This
role will liaise with medical secretaries/admin staff and a wide range of
medical, nursing and allied health professionals within the Trust and outside
agencies. You will speak to patients and
relatives over the telephone externally, acting as a focal point of contact for
all general enquiries concerning the work of the clinical team.
Liaise
with GPs, patients, medical, nursing and support services within the Trust in
a courteous and professional manner.
Person Specification
Qualifications
Essential
- Good Standard of Education - Minimum of 5 GCSEs (or equivalent) at C Grade or above including English Language or equivalent knowledge/experience.
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards)
Desirable
- Audio Typing Qualification
- Experience of using a patient information system
Experience
Essential
- Experience of an admin role providing general provision of administrative duties in a challenging and constantly changing environment.
Desirable
- Experience of working in Obs & Gynae department
- Experience fo working within an NHS environment
- Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- IT skills
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service Knowledge
Person Specification
Qualifications
Essential
- Good Standard of Education - Minimum of 5 GCSEs (or equivalent) at C Grade or above including English Language or equivalent knowledge/experience.
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards)
Desirable
- Audio Typing Qualification
- Experience of using a patient information system
Experience
Essential
- Experience of an admin role providing general provision of administrative duties in a challenging and constantly changing environment.
Desirable
- Experience of working in Obs & Gynae department
- Experience fo working within an NHS environment
- Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- IT skills
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service Knowledge
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
