Job summary
An
exciting opportunity has arisen for an experienced administrator. We are looking for a motivated person who is
passionate about working alongside our committed admin team working at
Sedgefield Community Hospital.
Main duties of the job
You
must have a flexible approach, be able to work as part of a team, and have
highly developed interpersonal, written and verbal communication skills, IT
skills, as well as being able to prioritise a busy workload to meet all
deadlines.
In order to apply you will
need to have 3 GCSEs including English and have achieved a level 2 in Business
Administration or have equivalent knowledge/experience.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Provide comprehensive admin support for a busy
reception/ward based at Sedgefield Community Hospital. You will work as part of a wider admin team
to deliver excellent admin support to the team by processing all referrals into
the service and liaising with your cllinical team and other healthcare
professionals including GP's, Consultansts. NEAS. Some ad hoc planned travel may be required at
times.
Job description
Job responsibilities
Provide comprehensive admin support for a busy
reception/ward based at Sedgefield Community Hospital. You will work as part of a wider admin team
to deliver excellent admin support to the team by processing all referrals into
the service and liaising with your cllinical team and other healthcare
professionals including GP's, Consultansts. NEAS. Some ad hoc planned travel may be required at
times.
Person Specification
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to use own initiative to resolve routine queries, in line with departmental procedures
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- IT skills
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality.
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service knowledge
Experience
Desirable
- Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Experience of working within an NHS Environment
- Experience in setting up and maintaining office filing systems.
Qualifications
Essential
- Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
- NVQ Level 2 in Business Administration (or working towards)or equivalent knowledge/experience
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
- Present a professional image at all times
Person Specification
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to use own initiative to resolve routine queries, in line with departmental procedures
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- IT skills
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality.
Desirable
- Knowledge of NHS Practices/Procedures
- Clinical/Service knowledge
Experience
Desirable
- Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Experience of working within an NHS Environment
- Experience in setting up and maintaining office filing systems.
Qualifications
Essential
- Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
- NVQ Level 2 in Business Administration (or working towards)or equivalent knowledge/experience
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post.
- Present a professional image at all times
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Sedgefield Community Hospital
Salters Lane
Sedgefield
Stockton-on-tees
Cleveland
TS21 3EE
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
