County Durham & Darlington NHS Foundation Trust

Healthcare Assistant

This job is now closed

Job summary

We are unable to offer sponsorship for this role, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

An exciting opportunity has arisen to recruit a Health Care Assistant to work within the at Discharge Lounge at Darlington Memorial Hospital. We strive to provide an effective and efficient service to our patients who require our input in assisting with their discharge home.The Discharge Lounge provides a warm caring environment in which patients can safely wait for discharge home or transfer to an alternative setting such as community hospital within the Trust. Excellent communication skills are essential to ensure a safe discharge and an increase in patient flow around the hospital. The postholder will be required to communicate with the Wards, Doctors, Pharmacy, Relatives, Carers, and Transport and Patient Flow Team. The postholder will collect patients from Wards and departments, collect medication assist with patient care during their time in the discharge lounge and efficient coordination of booking patient transport in readiness for safe discharge.

Main duties of the job

The successful candidate will give care to patients that they are assigned to under the direct supervision of a 1st Level Registered Nurse, which will include the activities of daily living.

Collect patients from wards and departments.

Collect medication from pharmacy.

Carry out general duties, e.g ensuring all patients have been provided with meals and drinks and organising rubbish in the appropriate bags according to waste management guidelines. Keeping discharge lounge areas tidy and free from clutter.

Answering the telephone giving name and location, directing all patient enquiries to the Discharge Lounge Registered Nurse

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

06 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

C9439-23-0769

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Job description

Job responsibilities

The main duties of the post of Health Care Assistant involve the following:

To care for patients awaiting discharge/transfer from the hospital.

Ensure patients have their nutritional needs met during their stay in the discharge lounge.

Ensure the patient is settled into the discharge lounge area comfortably and is aware of the facilities available.

Assist 1st level nurse in order that patients receive any ongoing nursing care whilst in the discharge lounge.

Liaise with Pharmacy to ensure discharge prescriptions are available prior to transport arriving and collecting medication if necessary.

Ensure filing in the patients health record is carried out to meet Trust standard and that the health record is returned to the relevant consultants secretary.

Record and monitor activity data.

Post holder may be re-deployed to medical wards if low patient use in discharge lounge.

Post holder must have the flexibility in working hours to meet service needs.

Observe the Health and Safety at Work Act and report any know defects in equipment and/or aids to the Nurse in Charge of the ward.

Attend statutory training sessions

Job description

Job responsibilities

The main duties of the post of Health Care Assistant involve the following:

To care for patients awaiting discharge/transfer from the hospital.

Ensure patients have their nutritional needs met during their stay in the discharge lounge.

Ensure the patient is settled into the discharge lounge area comfortably and is aware of the facilities available.

Assist 1st level nurse in order that patients receive any ongoing nursing care whilst in the discharge lounge.

Liaise with Pharmacy to ensure discharge prescriptions are available prior to transport arriving and collecting medication if necessary.

Ensure filing in the patients health record is carried out to meet Trust standard and that the health record is returned to the relevant consultants secretary.

Record and monitor activity data.

Post holder may be re-deployed to medical wards if low patient use in discharge lounge.

Post holder must have the flexibility in working hours to meet service needs.

Observe the Health and Safety at Work Act and report any know defects in equipment and/or aids to the Nurse in Charge of the ward.

Attend statutory training sessions

Person Specification

Qualifications

Essential

This role is open to New to Care applicants and those with Healthcare experience. If new to care willingness to work towards care certificate/ level 3 healthcare support worker

Special Skills and Knowledge

Essential

Understanding of CDDFT discharge process

Special Requirements

Essential

Good interpersonal and communication skills.
Must have a friendly, caring and "can do" approach

Experience

Essential

This role is open to new to care applicants and those with Healthcare experience

Person Specification

Qualifications

Essential

This role is open to New to Care applicants and those with Healthcare experience. If new to care willingness to work towards care certificate/ level 3 healthcare support worker

Special Skills and Knowledge

Essential

Understanding of CDDFT discharge process

Special Requirements

Essential

Good interpersonal and communication skills.
Must have a friendly, caring and "can do" approach

Experience

Essential

This role is open to new to care applicants and those with Healthcare experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)