Job summary
The
opportunity has arisen to join a brand new team within Ward 3 at UHND and Ward
33 at DMH. We are looking to fill both
full time and part time postitions.
1 x full time post - Ward 3 - University Hospital North Durham
1 x part time post - Ward 3 - University Hospital North Durham
1 x part time post - Ward 33 - Darlington Memorial Hospital
Main duties of the job
Key point of contact for
Consultants, patients, GP's, nurses and other outstide organisations.
Use of electronic patient record
systems
Email and diary management
Typing correspondence
Incoming and outgoing post
Dealing with incoming queries both
by telephone and email
Use of Excel spread sheets and
other Word packages
Organising meetings / agendas /
minutes etc.
Any other admin tasks deemed applicable
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Key point of contact within a busy
office environment supporting the Gastroenterology Consultants, Registrars and
Nurses.
Day to day running of the office, dealing
with telephone and email queries received both internally and from outside
organisations, patients and relatives.
Use of electronic patient record
systems
Typing correspondence accurately
Email and diary management
Incoming and outgoing post
Use of Excel spread sheets and
other Word packages.
Organisation of meetings.
Job description
Job responsibilities
Key point of contact within a busy
office environment supporting the Gastroenterology Consultants, Registrars and
Nurses.
Day to day running of the office, dealing
with telephone and email queries received both internally and from outside
organisations, patients and relatives.
Use of electronic patient record
systems
Typing correspondence accurately
Email and diary management
Incoming and outgoing post
Use of Excel spread sheets and
other Word packages.
Organisation of meetings.
Person Specification
Special Skills and Knowledge
Essential
- Knowledge of computer packages, e.g. Word, Excel, Outlook and PowerPoint
- IT Skills
- Ability to analyse and present data using Excel and Access packages
- Ability to use email and maintain and update paper and electronic diaries
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality
- Ability to use discretion and maintain confidentiality
- Good interpersonal skills
- Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
- Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Ability to organise and prioritise workload in order to meet deadlines
- Ability to work as a member of a team
- Committed to quality customer care/delivering excellent customer service.
- Flexible approach to work and adaptable to change.
Desirable
- Understanding of medical terminology
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post
Qualifications
Essential
- Good Standard of Education - Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language
- NVQ Level 2 in Business Administration or equivalent knowledge/experience (or working towards)
Desirable
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards)
Experience
Essential
- Experience of an administrative/secretarial role providing general provision of administritive/secretarial duties in a challenging and constantly changing environment
- Demonstrate Experience of using Microsoft Word
- Experience in setting up and maintaining office filing systems
- Experience of maintaining and setting up databases
- Experience of providing administrative/secretarial support to a team
Person Specification
Special Skills and Knowledge
Essential
- Knowledge of computer packages, e.g. Word, Excel, Outlook and PowerPoint
- IT Skills
- Ability to analyse and present data using Excel and Access packages
- Ability to use email and maintain and update paper and electronic diaries
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality
- Ability to use discretion and maintain confidentiality
- Good interpersonal skills
- Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
- Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Ability to organise and prioritise workload in order to meet deadlines
- Ability to work as a member of a team
- Committed to quality customer care/delivering excellent customer service.
- Flexible approach to work and adaptable to change.
Desirable
- Understanding of medical terminology
Special Requirements
Essential
- Ability to travel independently across the County to fulfil the requirements of the post
Qualifications
Essential
- Good Standard of Education - Minimum of 3 GCSEs (or equivalent) at C Grade or above including English Language
- NVQ Level 2 in Business Administration or equivalent knowledge/experience (or working towards)
Desirable
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard (or working towards)
Experience
Essential
- Experience of an administrative/secretarial role providing general provision of administritive/secretarial duties in a challenging and constantly changing environment
- Demonstrate Experience of using Microsoft Word
- Experience in setting up and maintaining office filing systems
- Experience of maintaining and setting up databases
- Experience of providing administrative/secretarial support to a team
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
