Ward Clerk

County Durham & Darlington NHS Foundation Trust

This job is now closed

Job summary

To provide clerical support to ward based clinical staff. Dealing with queries from patients, visitors and staff. Provide a comprehensive clerical/receptionist service within the ward/reception area. Liaise with GPs, patients, medical, nursing and support services within the Trust in a courteous and professional manner.

Main duties of the job

This job would involve supporting staff in the care of children and peoples young services within a ward clerk role. arranging appointmentsand elective care

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

25 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-23-0570

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Job description

Job responsibilities

The job entails dealing with chidren, young people and parents/carers with regard to clerical issues, appointment issues and communication issus via telephone

Job description

Job responsibilities

The job entails dealing with chidren, young people and parents/carers with regard to clerical issues, appointment issues and communication issus via telephone

Person Specification

Qualifications

Essential

NVQ Level 2/3

Special Skills and Knowledge

Essential

Knowledge of 18 week Referral to Treatment
Organisational skills
Ability to work under pressure
Ability to prioritise
Keyboard skills
Attention to detail

Desirable

Knowledge of EPR System
Microsoft Office Skills
Knowledge Of Overseas Visitor Charging Regulations

Experience

Essential

Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
Ability to work as a member of a team

Desirable

Reception Experience
Experience of working in NHS environment

Special Requirements

Essential

Good interpersonal skills
Approachable and friendly
Ability to maintain strict confidentiality
Willing to undertake any training required for the post

Desirable

Self Reliance

Person Specification

Qualifications

Essential

NVQ Level 2/3

Special Skills and Knowledge

Essential

Knowledge of 18 week Referral to Treatment
Organisational skills
Ability to work under pressure
Ability to prioritise
Keyboard skills
Attention to detail

Desirable

Knowledge of EPR System
Microsoft Office Skills
Knowledge Of Overseas Visitor Charging Regulations

Experience

Essential

Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
Ability to work as a member of a team

Desirable

Reception Experience
Experience of working in NHS environment

Special Requirements

Essential

Good interpersonal skills
Approachable and friendly
Ability to maintain strict confidentiality
Willing to undertake any training required for the post

Desirable

Self Reliance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.