Clinical Performance Coordinator

Job summary

The Clinical Performance Coordinator will support the Service Improvement coordinator and the general manager as well as the Urgent and Emergency Care group in performance improvement processes and operations. Key tasks include the development of patient pathways, operational management, standard operating procedures, and collation and analysis of key performance and quality information. Clinical Performance Coordinator will support in the Emergency Department ensuring it is working efficiently and has the system resilience to meet the Government's Quality Indicators and National Targets. Complete a daily validation process. The Clinical Performance Coordinator will be proactive in alerting Senior Clinical Staff to actual or potential increasing patient throughput in the departments and activate solutions to maintain required performance against National targets.

Main duties of the job

Supporting the team to comply with Trust escalation policies and operational guidance relating to patient placement and achievement of local and National performance targets

Ensure that the rules for recording patient waiting times within the Emergency Department are rigorously applied and that the opportunities to stop the clock are fully and appropriately utilised Responsible for full adherence to the individual patient escalation policy.

Provide information to the Emergency Department team regarding performance/ work load as requested.

Implement new policies as required and propose amendments to policies/service changes in order to improve the patient flows.Undertakes audits of various aspects of the service, the results of which may change operational procedures.

Implement new policies as required and propose amendments to policies/service changes in order to improve the patient flows.

Provide a daily report distributed widely including to director level informing on the previous days performance.

Validation of all ED clinical indicators - including the monthly last call.

Management on a daily basis by 10.30 of the ED 4 hour delays including downloading and collating

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

To be eligible for Health and Care Worker visa sponsorship you will usually need to be paid at least £25,600 per year

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

At County Durham and Darlington NHS Foundation Trust our aim is to always deliver excellent care with compassion to deliver the highest quality of care our patients deserve. We value the personal skills, experiences and qualities that individuals bring to the Trust; creating an inclusive working environment to attract talented people who feel motivated, involved and able to influence the future direction of our services.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

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