Ward Clerk
The closing date is 01 May 2026
Job summary
Are you looking for a role in a faced paced ever changing environment where no 2 days are ever the same? then this role could be for you!
You will be the first person to greet patients, relatives and other professionals on arrival to the unit so good communication and empathy is essential. You will answer calls and advise or direct as appropriate.
You will maintain an awareness of the location of patients and direct them to scans and appointments.
You will book patients in, then liaise with with various members of the team to ensure safe and efficient running of the unit.
If you would like to learn more about our Ward Clerks please go to the video link below
https://vimeo.com/783675115
Main duties of the job
You will provide a professional and courteous "meet and greet" service for all our staff, patients & visitors, always acting in a professional and courteous manner. Time is always of the essence, so you'll respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that customer service is prioritised. Your skills make you a great team player who will thrive in this busy but rewarding environment, ensuring information is accurate and meeting the high standards we set for ourselves.
The wide variety of activities we undertake, mean that responsibilities have to be shared with other members of staff/colleagues. Team working and collaboration are vital, as is a flexible approach to both working duties and hours worked.
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Details
Date posted
17 April 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
438-PB4038
Job locations
Chorley Hospital
Preston Road
Chorley
PR7 1PP
Employer details
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
Address
Chorley Hospital
Preston Road
Chorley
PR7 1PP
Employer's website
https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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