Lancashire Teaching Hospitals NHS Foundation Trust

Administrative Support - Children's Community Nursing Team

The closing date is 23 April 2026

Job summary

? Exciting Opportunity Alert! ?

We are offering an exciting new administrative post within the Children's Community and Specialist Nursing Team. ?? If you thrive in a fast-paced, friendly, and varied role, this may be the job for you! ?

We are looking for someone who is:? Friendly? Dynamic? Flexible

Join our ever-growing team! ?

TheChildren's Community and Specialist Nursing Team covers a wide range of services that you will be a part of, including:??? Children's Community Nursing Team? Children's Complex Needs Service? Children's Respiratory, Epilepsy & Neuromuscular Service? Children's Palliative Care Service

Our team is made up of enthusiastic, knowledgeable, and extremely friendly and supportive people, who celebrate individuality and encourage progress and positive change. ?

Come and be part of something amazing!

*****Please Note****

You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards throughUK ENIC.

Main duties of the job

? Join Our Team of Experts! ?

You will work alongside other experienced, friendly admin support workers within the Specialist Nursing Services. ??

Your main roles will include:? Booking appointments? Registering patients on the computer system? Managing databases and filing systems? Answering phone queries? Providing administrative support to the Specialist Nurses and other team members

Order consumables for patients and manage the smooth operation of this.

Be a key part of our dedicated and supportive team, making a difference every day! ?

About us

We have 10,000+ fantastic people working hard to deliver quality services to our patients. ?? Whatever your role, you help look after 370,000 people in our local area ? & give specialist care to 1.5 million people across Lancashire & Cumbria. ?

Working with us gives you the knowledge and sense of pride ? that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving ? & delivering outstanding healthcare right across our local towns. ??

You'll have access to varied development opportunities ?, learn new skills ?, meet fab people ? & do things you'd never have done ?. You'll learn about working in a hospital ?, interacting with people from all different roles ?????? to build skills ? & enhance your career path. ?

You'll make an impact ?, be challenged to think differently ?, be bold ? & help innovate to keep improving things ?. Everything we do centres around patient care ?, which means your role is pivotal and something really to be proud of. ??

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

438-PB3958

Job locations

Broadoaks Child Development Centre

Balcarres Road

Leyland

PR25 3ED

Job description

Job responsibilities

- Respond to Enquiries
  - Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy.
  - Ensure that messages and information are quickly relayed to the appropriate person.
  Effective Communication
  - Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individuals needs.
  Database Management
  - Use databases and computer systems to create and maintain records, ensuring they are accurate and updated.
  - Generate statistics for analytical purposes where needed.
  - Order consumables for patients and managing the smooth operation of this.
  Mail Sorting
  - Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action
  Administrative Support
  Ensure accurate filing of patient investigations and correspondence, making them available on Evolve.
- Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.

Job description

Job responsibilities

- Respond to Enquiries
  - Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy.
  - Ensure that messages and information are quickly relayed to the appropriate person.
  Effective Communication
  - Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individuals needs.
  Database Management
  - Use databases and computer systems to create and maintain records, ensuring they are accurate and updated.
  - Generate statistics for analytical purposes where needed.
  - Order consumables for patients and managing the smooth operation of this.
  Mail Sorting
  - Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action
  Administrative Support
  Ensure accurate filing of patient investigations and correspondence, making them available on Evolve.
- Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.

Person Specification

Qualifications and Experience

Essential

Good general education. Minimum GCSE in English and Maths grade A-C.
RSA Type 2 or equivalent

Desirable

RSA 3 Typing Qualification
ECDL or equivalent experience

Knowledge & Experience

Essential

Efficient use of Microsoft 365 i.e Word, Excel, Power point, email and intranet.
Recent audio typing experience
Experienced and competent minute taking
Demonstrate a commitment to continuing personal and professional development

Desirable

Knowledge of medical terminology.
Use of Trust IT packages ie. Harris Flex, Alma, Evolve.
Previous admin experience in NHS environment

Person Specification

Qualifications and Experience

Essential

Good general education. Minimum GCSE in English and Maths grade A-C.
RSA Type 2 or equivalent

Desirable

RSA 3 Typing Qualification
ECDL or equivalent experience

Knowledge & Experience

Essential

Efficient use of Microsoft 365 i.e Word, Excel, Power point, email and intranet.
Recent audio typing experience
Experienced and competent minute taking
Demonstrate a commitment to continuing personal and professional development

Desirable

Knowledge of medical terminology.
Use of Trust IT packages ie. Harris Flex, Alma, Evolve.
Previous admin experience in NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Broadoaks Child Development Centre

Balcarres Road

Leyland

PR25 3ED

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Broadoaks Child Development Centre

Balcarres Road

Leyland

PR25 3ED

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)