Job summary
Welcome to our Vascular Specialist Nurse Team!
Lancashire Teaching hospital is designated as one of the major vascular centres in the country. The agreed footprint of services is a 'hub and spoke' arrangement with the hub being based at Preston. We offer support to patients with vascular conditions covering a population of 1.5 million people from Barrow, Kendal, Lancaster, Blackpool, Preston/Chorley and Wigan providing both outpatient clinics and surgery across this area.
This is an excellent opportunity to join the Vascular team at Royal Lancaster Infirmary and Westmorland General Hospital. We have a vacancy for a highly motivated Band 3 Vascular Assessment Unit Assistant at 22.5 hours (3 days per week) and are seeking individuals who would like to expand their knowledge in vascular services or develop new skills. The post involves supporting the vascular nurse specialist team in the daily running of their nurse-led clinics and when reviewing inpatients. The role involves both administrative and clinical duties.
Main duties of the job
This job is a combined role of clinical and some administrative duties to enable the smooth running of our multiple nurse-led outpatient clinics.
Your role requires completing administrative duties to include preparing, organising and storing patient information on paper and digital form, dealing with queries on the phone and by email, booking patient appointments and liaising with the multi-disciplinary team.
In addition to administrative duties your role with include clinical duties with face to face patient contact to support the vascular specialist nurses in clinics. You will undertake band 3 nursing responsibilities with extra training in specialist care.
You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
In return we can offer a huge commitment to your ongoing development.
About us
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
Responsibilities include but not limited to:
Provide administrative duties in the daily running of nurse-led vascular clinics
Manage telephone enquires in a polite and efficient manner
Review patient records and data to ensure accuracy and updating trust systems to reflect any updated information
Make/amend/cancel patient appointments for nurse led clinics and liaise with outpatient booking services to ensure smooth running of patient appointments
Be the point of contact for all day to day enquires, referring when necessary to more senior staff
Utilisation of local or trust case note tracking system
Work under the direct supervision of the vascular nurse specialists
Undertake clinical duties relevant to clinical area following achievement of competencies
Take observations from patients
Provide good quality personalised care in accordance with agreed local and national standards
Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines
Assist in maintaining standards of care to improve the patient experience and outcome of care
Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals
Contribute to maintaining safe, clean, and productive care environment, complaint with standards for hygiene and cleanliness
Maintain and develop own competence
Actively try to resolve issues and complaints at local level and then report the outcome to line manager
Undertake any training/skills deemed appropriate
Job description
Job responsibilities
Responsibilities include but not limited to:
Provide administrative duties in the daily running of nurse-led vascular clinics
Manage telephone enquires in a polite and efficient manner
Review patient records and data to ensure accuracy and updating trust systems to reflect any updated information
Make/amend/cancel patient appointments for nurse led clinics and liaise with outpatient booking services to ensure smooth running of patient appointments
Be the point of contact for all day to day enquires, referring when necessary to more senior staff
Utilisation of local or trust case note tracking system
Work under the direct supervision of the vascular nurse specialists
Undertake clinical duties relevant to clinical area following achievement of competencies
Take observations from patients
Provide good quality personalised care in accordance with agreed local and national standards
Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines
Assist in maintaining standards of care to improve the patient experience and outcome of care
Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals
Contribute to maintaining safe, clean, and productive care environment, complaint with standards for hygiene and cleanliness
Maintain and develop own competence
Actively try to resolve issues and complaints at local level and then report the outcome to line manager
Undertake any training/skills deemed appropriate
Person Specification
Qualifications & Education
Essential
- GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional/Key skills level 2 numeracy and Functional/Key Skills level 2 literacy
- BNCS or NVQ / Internal Level 2 training programme in Health and Social Care
Desirable
- Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3
Knowledge & Experience
Essential
- Previous experience of working in an acute health care or related setting
- Understanding of health and safety issues within healthcare
- Understanding of concept and application of confidentiality
- Understanding of the role of a band 3 senior HCA
Person Specification
Qualifications & Education
Essential
- GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional/Key skills level 2 numeracy and Functional/Key Skills level 2 literacy
- BNCS or NVQ / Internal Level 2 training programme in Health and Social Care
Desirable
- Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3
Knowledge & Experience
Essential
- Previous experience of working in an acute health care or related setting
- Understanding of health and safety issues within healthcare
- Understanding of concept and application of confidentiality
- Understanding of the role of a band 3 senior HCA
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
