Job summary
Are you an experienced people supervisor with a proactive mindset and a passion for safety and security? We are looking for a dynamic and committedOperational Senior Security Supervisorto join our forward-thinking Security Department at Lancashire Teaching Hospitals.
This is a pivotal role within our Trust, responsible for leading and supporting the security team to deliver safe, effective, and responsive services across our hospital sites. You will work closely with the Security Management Team and key stakeholders to manage daily operations, respond to incidents, and maintain a secure environment for patients, staff, and visitors..
What We Offer:
- A supportive and inclusive working environment.
- Full training and development, including access to in-house and externally recognised qualifications.
- Opportunities for career progression within the NHS.
- The chance to make a real impact in creating a safe place to work, visit, and stay.
This is a hands-on, operational role where you will be actively involved in the day-to-day running of the security service. If you're ready to take the next step in your career and contribute to the safety and wellbeing of our hospital community, we'd love to hear from you
Main duties of the job
To support the security team in all aspects of the security role, undertaking shop floor duties to support and lead the security team and drive standards forward.
To Assist and support on all administrative duties and standards with in the operational security team, this will include the population of Staffing rotas, Annul leave management, sickness management and any other ad-hoc duties as required.
To assist in promoting the security strategy to provide a safe place to visit and work. It will include development and mentoring of the security Officers via regular feedback and one to one development.
Assist in providing supervision, leadership and support to the whole Trust security team covering 24/7 on both primary hospital sites and any other Trust premises, as and when required.
This is a full time position, working contracted hours of 37.5 hours per week with a holiday allowance starting at 27 days plus an additional 8 bank holidays.
You will be working atboth Preston and Chorley Hospital sites, working a 4 on 4 off rotating shift pattern covering all operational hours across both sites when needed.This will include nights and weekends.
Unsociable and weekend enhancement are paid when these are worked.
As a band 4 officer working this pattern, you will be expected to obtain earnings of up to £36k with the opportunity for working over time on an ad hoc basis.
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.
In managing the Security team the Senior Supervisors role covers a range of services including:-
If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.
Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.
Use of several computerised (or any other) systems in relation to Security and Car Parking.
Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.
Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager
Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger
Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.
Provide emergency assistance to all staff as required.
To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.
Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained
In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-
Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.
Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard OperatingProcedures.
Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.
Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.
Monitor the Administration and production of door access cards.
Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police
Job description
Job responsibilities
Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.
In managing the Security team the Senior Supervisors role covers a range of services including:-
If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.
Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.
Use of several computerised (or any other) systems in relation to Security and Car Parking.
Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.
Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager
Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger
Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.
Provide emergency assistance to all staff as required.
To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.
Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained
In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-
Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.
Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard OperatingProcedures.
Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.
Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.
Monitor the Administration and production of door access cards.
Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police
Person Specification
Qualifications & Education
Essential
- General education including numeracy and literacy
Desirable
- NVQ 1 in security or other equivalent security qualifications
- SIA License or relevant equivalent qualifications
- Full UK Driving License
- Violence and aggression teaching qualification
- Certified legal competence
Knowledge and Experience
Essential
- Understanding of security services
- Awareness of NHS hospital security policy
- Good knowledge of hospital environment
- Experience of Managing staff within a Security environment
- Experience of NHS Security
- Experience of conflict management, violence and aggression
- Customer service experience
- Understanding of Health and Safety
- In depth Knowledge of MCA/DOLS
- Advising clinical staff on legal legislation regarding violence and aggression/ restraint
- Knowledge of Access Control/CCTV Systems
- Awareness of Fire safety/action
Desirable
- Public service or NHS experience
- Experience within a leadership role of leading and managing a security team, or equivalent.
- Experience of change management and service improvement.
- Experience of working with the general public. Knowledge of Data Protection/Caldicott
- Effective leadership skills with the ability to manage and Development and direct people.
- Knowledge of employment practices, procedures and legislation.
- Good understanding of LTHTR Trust HR policies
- Proven track record of creating, leading & developing teams and inspiring subordinates to achieve their full potential
- Able to exercise own initiative when dealing with complex issues within own specialist areas of competence.
- Able to delegate work appropriately.
Person Specification
Qualifications & Education
Essential
- General education including numeracy and literacy
Desirable
- NVQ 1 in security or other equivalent security qualifications
- SIA License or relevant equivalent qualifications
- Full UK Driving License
- Violence and aggression teaching qualification
- Certified legal competence
Knowledge and Experience
Essential
- Understanding of security services
- Awareness of NHS hospital security policy
- Good knowledge of hospital environment
- Experience of Managing staff within a Security environment
- Experience of NHS Security
- Experience of conflict management, violence and aggression
- Customer service experience
- Understanding of Health and Safety
- In depth Knowledge of MCA/DOLS
- Advising clinical staff on legal legislation regarding violence and aggression/ restraint
- Knowledge of Access Control/CCTV Systems
- Awareness of Fire safety/action
Desirable
- Public service or NHS experience
- Experience within a leadership role of leading and managing a security team, or equivalent.
- Experience of change management and service improvement.
- Experience of working with the general public. Knowledge of Data Protection/Caldicott
- Effective leadership skills with the ability to manage and Development and direct people.
- Knowledge of employment practices, procedures and legislation.
- Good understanding of LTHTR Trust HR policies
- Proven track record of creating, leading & developing teams and inspiring subordinates to achieve their full potential
- Able to exercise own initiative when dealing with complex issues within own specialist areas of competence.
- Able to delegate work appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
