Job summary
Are you a proactive and experienced security professional looking to take the next step in your career?
We are recruiting for an Operational Senior Security Supervisor to lead and support the security team at Lancashire Teaching Hospitals.
This critical role will ensure the delivery of safe, effective, and responsive security services across our hospital sites. You will work closely with the Security Management team and other key stakeholders to manage daily operations, respond to incidents, and maintain a secure environment for our patients, staff, and visitors.
This is an excellent opportunity for an individual with strong leadership qualities, excellent communication skills, and a commitment to delivering high standards of safety and security across a busy NHS environment.
You will have a professional and logical approach to your work, showing initiative and have a can-do attitude to achieve our vision to create a safe place to work, visit and stay.
Main duties of the job
You will support the security team in all aspects of their role by undertaking shop floor duties to lead the team and drive standards forward. You will assist with all administrative tasks within the operational security team, including managing staffing rotas, annual leave, sickness, and any other ad hoc duties as needed. You'll help promote the security strategy to ensure a safe environment for visitors and staff, while also developing and mentoring security officers through regular feedback and one-on-one support. Additionally, you will provide supervision, leadership, and support to the entire Trust security team, covering 24/7 operations across the primary hospital sites and any other Trust premises as required.
This is a full time position, working contracted hours of 37.5 hours per week with a holiday allowance starting at 27 days plus an additional 8 bank holidays.
You will be working at both Preston and Chorley Hospital sites, working a 4 on 4 off rotating shift pattern covering all operational hours across both sites when needed. This will include nights and weekends.
Unsociable and weekend enhancement are paid when these are worked.
As a band 4 officer working this pattern, you will be expected to obtain earnings of up to £36k with the opportunity for working over time on an ad hoc basis.
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.
In managing the Security team the Senior Supervisors role covers a range of services including:-
If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.
Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.
Use of several computerised (or any other) systems in relation to Security and Car Parking.
Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.
Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager
Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger
Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.
Provide emergency assistance to all staff as required.
To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.
Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained
In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-
Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.
Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard Operating Procedures.
Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.
Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.
Monitor the Administration and production of door access cards.
Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police
Job description
Job responsibilities
Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.
In managing the Security team the Senior Supervisors role covers a range of services including:-
If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.
Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.
Use of several computerised (or any other) systems in relation to Security and Car Parking.
Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.
Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager
Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger
Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.
Provide emergency assistance to all staff as required.
To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.
Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained
In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-
Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.
Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard Operating Procedures.
Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.
Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.
Monitor the Administration and production of door access cards.
Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police
Person Specification
Qualifications & Education
Essential
- General education including numeracy and literacy
Desirable
- NVQ 1 in security or other equivalent security qualifications
- SIA License or relevant equivalent qualifications
- Supervision/Management qualification
- Full UK Driving License
Knowledge & Experience
Essential
- Customer service experience
- Supervision/Management of a team
- Experience working as part of a team
- Administrate experience
Desirable
- Public service Experience
- Security experience
- NHS experience
Person Specification
Qualifications & Education
Essential
- General education including numeracy and literacy
Desirable
- NVQ 1 in security or other equivalent security qualifications
- SIA License or relevant equivalent qualifications
- Supervision/Management qualification
- Full UK Driving License
Knowledge & Experience
Essential
- Customer service experience
- Supervision/Management of a team
- Experience working as part of a team
- Administrate experience
Desirable
- Public service Experience
- Security experience
- NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
