Lancashire Teaching Hospitals NHS Foundation Trust

Patient Pathway Care Coordinator - Magnetic Resonance Imaging (MRI)

This job is now closed

Job summary

This role will require you to organise the outpatient and inpatient GA / sedation workflow through 3 MR scanners on a day-to-day basis. This will involve liaising with referrers, anaesthetists, ward staff and multi-disciplinary team in order to keep outpatient and inpatient waits to a realisable time-scale.

You will work closely with the current patient pathway coordinator, anaesthetists, clinical leads and specialist radiographers to prioritise the work, identify any safety issues and cascade these safety issues to more superior staff in order to keep patients and staff safe in a dangerous environment. You must be able to understand and a good working knowledge of Excel as all outpatients and inpatients are recorded onto excel, and audits are produced from this spreadsheet.

Due to the high demand of the outpatient and inpatient workflow, you will be required to have good communication skills in order to cascade information to all relevant parties.

This is a training post to work under the supervision of the current patient pathway care coordinator at a band 3 grade, after completion of training the post holder will be regraded to a band 4, training is expected to take between 6 months and 12 months.

Main duties of the job

You will support and implement the delivery of excellent quality patient care within the MRI department and assist in the organisation of both outpatient and inpatient GA / sedation scans to ensure an efficient departmental workflow. You will work closely with the relevant disciplines of staff within the Trust/ network and with external agencies, in mapping the patient journey from referral to investigation, highlighting bottlenecks, opportunities for improvement and appropriate pathways of care relevant to the MRI agenda.

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Date posted

27 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

438-PB2196

Job locations

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

Job description

Job responsibilities

Duties to include but not be limited to:

Liaise with patients, support staff, external organisations and ward staff regarding patient preparation and appointments for MRI procedures.
Work together with the patient pathway care coordinator, anaesthetists, clinical leads, specialist MRI radiographers to organise the workload according to priority and ensure efficient work flow of both outpatients and inpatients.
Communicate all relevant information to the specialist MRI team and to external organisations in a timely and professional manner to ensure seamless care.
Communicate patient appointment details with patients and deal with their enquiries.
Liaise with the relevant multi-disciplinary team members to organise GA scans and specialist procedures.
Deal with enquiries as required.

Job description

Job responsibilities

Duties to include but not be limited to:

Liaise with patients, support staff, external organisations and ward staff regarding patient preparation and appointments for MRI procedures.
Work together with the patient pathway care coordinator, anaesthetists, clinical leads, specialist MRI radiographers to organise the workload according to priority and ensure efficient work flow of both outpatients and inpatients.
Communicate all relevant information to the specialist MRI team and to external organisations in a timely and professional manner to ensure seamless care.
Communicate patient appointment details with patients and deal with their enquiries.
Liaise with the relevant multi-disciplinary team members to organise GA scans and specialist procedures.
Deal with enquiries as required.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent

Desirable

Evidence of continued role development.

Knowledge

Essential

Previous experience working in an acute healthcare setting
Aware of the concept and application of confidentiality
Efficient in use of Microsoft Word for Windows, Excel, Powerpoint, Outlook and the Internet.
Understanding of MR safety

Desirable

Evidence of coordinating a patient workload
Previous experience working in a MR setting

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent

Desirable

Evidence of continued role development.

Knowledge

Essential

Previous experience working in an acute healthcare setting
Aware of the concept and application of confidentiality
Efficient in use of Microsoft Word for Windows, Excel, Powerpoint, Outlook and the Internet.
Understanding of MR safety

Desirable

Evidence of coordinating a patient workload
Previous experience working in a MR setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Royal Preston Hospital

Sharoe Green Lane

Preston

PR2 9HT

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)