IT Technical Service Officer
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Job summary
An exciting 12 month opportunity has arisen for a highly motivated individual who has the enthusiasm and ability to work in a challenging but equally rewarding NHS IT environment.
You will form part of a team whose primary role is to provide desktop IT/Telecoms support to users throughout the Trust and with providing quality, first point of contact for computer and telephony users requiring assistance via the IT Service desk working remotely or directly with the customer.
Lancashire Teaching Hospitals NHS Foundation Trust is a place where you will be: encouraged to share your ideas to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to join us!
Main duties of the job
You must be proficient in providing first line support across the End User Compute and Telephony estate and also first line support knowledge of Networks, Servers and mobile technology. This post is one of a number at this level and will provide support to users at all Trust sites.
It is also essential that you are flexible, enthusiastic and can display high levels of initiative, together with the ability to work under pressure individually and as part of a team and undertake your duties with minimum supervision. You must possess good communication skills and be able to deal with users in a pleasant and efficient manner.You may be required to participate in the Departments' out-of-hours on-call rota and working on rotation based at Preston and Chorley Hospitals.
About us
The Trust has a number of programmes aimed at digitally enabling our clinical services.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centers around patient care and enhancing their experience which means your role is pivotal and something really to be proud of
Details
Date posted
27 February 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year Per Annum, Pro Rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
438-PB1268
Job locations
Lancashire Teaching Hospitals NHS Trust
Sharoe Green Lane, Fulwood
Preston
PR2 9HT
Employer details
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
Address
Lancashire Teaching Hospitals NHS Trust
Sharoe Green Lane, Fulwood
Preston
PR2 9HT
Employer's website
https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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