Job summary
We are looking for an experienced informatics professional to join our Team as a Senior Informatics Systems Manager. You will play a vital role in helping to reduce waiting times for patients and improving financial outcomes, through your contribution to improved utilisation of Clinical Applications in the Trust.
You will be a highly skilled, adaptable individual who will be able to engage with multidisciplinary teams compromising of technical and clinical roles.
This is your opportunity to lead and see to fruition established programmes of work in IT, so we need someone with solid experience in successfullymaintaining core clinical systems as well as having delivered high-end IT Projects and lead teams through the system upgrades and replacements.
Main duties of the job
You will work as part of the Lancashire Teaching Hospitals NHS Foundation Trust, Digital & Health Informatics Directorate, reporting to the Head of Enterprise Wide Applications. Your main responsibility will be to support the Head of Enterprise Wide Applications in managing the development and maintenance of the core clinical and departmental systems used within the Trust currently.
You will have responsibility for the management, on-going support and maintenance (including training), service development and technical administration of the System Management across Royal Preston Hospital, Chorley District Hospital and Preston Business Centre, including the interfaces and integration with various hospital systems.
About us
The Trust has a number of Digitally enabled systems and programmes of work to improve our clinical services. These systems include Harris Flex, Swisslabs Lims, Opera, Evolve, Sectra PACS to name a few
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
- Act as senior escalation manager for various systems, taking responsibility for management of system. These include but not limited to Systems maintained by EWA such as EPR, Pathology, Radiology, Cardiology and Print Manage Solutions
- Smooth running and responsible for the housekeeping of the various System
- Assisting and liaising with linked ystems and projects; including but not limited to, Harris, Swisslab LIMS, Evolve, LPRES, PACS, Clinisys ICE
- Responsible for providing support to system users on application and technical issues
- Effectively manage system upgrades and future developments
- Develop clinical systems security policies and procedures in line with trust IM&T policies
- Assist and stay up to date with any standard operating procedure documents that link with the current system
- Raise issues and development requests with service provider
- Assist in the design of test plans and coordinate additional phases to the project
- Assist and/or lead in training staff of all levels including writing of training documentation
- Working flexibly for both out of hours and cross site meetings
- Providing knowledgeable advice to all system users and ensuring the system meets National and Local standards
- To ensure the necessary data is being captured by Business Intelligence and Finance
- Responsible for the maintenance of various systems
Job description
Job responsibilities
- Act as senior escalation manager for various systems, taking responsibility for management of system. These include but not limited to Systems maintained by EWA such as EPR, Pathology, Radiology, Cardiology and Print Manage Solutions
- Smooth running and responsible for the housekeeping of the various System
- Assisting and liaising with linked ystems and projects; including but not limited to, Harris, Swisslab LIMS, Evolve, LPRES, PACS, Clinisys ICE
- Responsible for providing support to system users on application and technical issues
- Effectively manage system upgrades and future developments
- Develop clinical systems security policies and procedures in line with trust IM&T policies
- Assist and stay up to date with any standard operating procedure documents that link with the current system
- Raise issues and development requests with service provider
- Assist in the design of test plans and coordinate additional phases to the project
- Assist and/or lead in training staff of all levels including writing of training documentation
- Working flexibly for both out of hours and cross site meetings
- Providing knowledgeable advice to all system users and ensuring the system meets National and Local standards
- To ensure the necessary data is being captured by Business Intelligence and Finance
- Responsible for the maintenance of various systems
Person Specification
Knowledge and Experience
Essential
- Evidence of previous project and system management
- Experience of training or coaching
- Troubleshooting skills
- Experience of liaising with senior management and other stakeholders
- Proficient in the use of Microsoft applications
- Knowledge of developing and testing systems and quality assurance
- Leading meetings with senior staff, including executive and board level
- Experience of analysing reports
- Communicating and negotiating with external agencies
- Evidence of managing change
- Supervisory or Leadership Experience
Desirable
- Experience with the use and/or development and management of a Clinical and Corporate systems
- Experienced in the creation of training materials
- Experience working within a clinical environment
- Writing clinically approved documentation
- Knowledge of NHS data standards
- Knowledge of interfacing and integration of different systems
- Ability to use, amend and develop e-learning materials
- Experience and expert knowledge of interfacing
Qualifications and Education
Essential
- Educated to degree level or equivalent or be able to demonstrate relevant experience
- Prince2 foundation qualification or equivalent experience in Projects.
- ITIL qualification or equivalent experience working in IT Environment at a management level.
Desirable
- Specialist qualification in IT or Project Management
- Knowledge of Data Quality and Information Governance
- Prince2 practitioner
Person Specification
Knowledge and Experience
Essential
- Evidence of previous project and system management
- Experience of training or coaching
- Troubleshooting skills
- Experience of liaising with senior management and other stakeholders
- Proficient in the use of Microsoft applications
- Knowledge of developing and testing systems and quality assurance
- Leading meetings with senior staff, including executive and board level
- Experience of analysing reports
- Communicating and negotiating with external agencies
- Evidence of managing change
- Supervisory or Leadership Experience
Desirable
- Experience with the use and/or development and management of a Clinical and Corporate systems
- Experienced in the creation of training materials
- Experience working within a clinical environment
- Writing clinically approved documentation
- Knowledge of NHS data standards
- Knowledge of interfacing and integration of different systems
- Ability to use, amend and develop e-learning materials
- Experience and expert knowledge of interfacing
Qualifications and Education
Essential
- Educated to degree level or equivalent or be able to demonstrate relevant experience
- Prince2 foundation qualification or equivalent experience in Projects.
- ITIL qualification or equivalent experience working in IT Environment at a management level.
Desirable
- Specialist qualification in IT or Project Management
- Knowledge of Data Quality and Information Governance
- Prince2 practitioner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
