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Greater Manchester Mental Health NHS Foundation Trust

Team Secretary

The closing date is 06 March 2026

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Job summary

To provide an efficient and effective administrative service with the Manchester Early Intervention Services (EIS) Team. To carry out all secretarial tasks in relation to the EIS role, audio typing, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Carry out a variety of tasks as directed by Community Admin Manager

Main duties of the job

  • To provide full secretarial support to the EIS Teams, including the production of letters, reports, photocopying documents, filing as required, and making full use of all Microsoft Office packages.
  • Input and retrieval of data to the patient administration system
  • Ensure that PARIS or other systems case notes, correspondence, files etc are accurately maintained and available as required by the Team
  • Taking minutes of meetings as directed by the Office Manager

  • Dealing with telephone enquiries, the taking and relaying of messages and actioning as appropriate.

  • Preparation of case notes for clinicians/retrieval of and scanning and uploading of all relevant documentation

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7771615

Job locations

Chorlton House

70 Manchester Road,

Chorlton-Cum-Hardy, Manchester,

M21 9UN


Job description

Job responsibilities

  • To provide full secretarial support to the EIS Teams, including the production of letters, reports, photocopying documents, filing as required, and making full use of all Microsoft Office packages.
  • Input and retrieval of data to the patient administration system
  • Ensure that PARIS or other systems case notes, correspondence, files etc are accurately maintained and available as required by the Team
  • Taking minutes of meetings as directed by the Office Manager

  • Dealing with telephone enquiries, the taking and relaying of messages and actioning as appropriate.

  • Preparation of case notes for clinicians/retrieval of and scanning and uploading of all relevant documentation

Job description

Job responsibilities

  • To provide full secretarial support to the EIS Teams, including the production of letters, reports, photocopying documents, filing as required, and making full use of all Microsoft Office packages.
  • Input and retrieval of data to the patient administration system
  • Ensure that PARIS or other systems case notes, correspondence, files etc are accurately maintained and available as required by the Team
  • Taking minutes of meetings as directed by the Office Manager

  • Dealing with telephone enquiries, the taking and relaying of messages and actioning as appropriate.

  • Preparation of case notes for clinicians/retrieval of and scanning and uploading of all relevant documentation

Person Specification

Experience

Essential

  • English GCSE or equivalent C* or above
  • NVQ or equivalent in Secretarial or Administration
  • Previous experience using Secretarial software packages such as AMSPAR
  • Previous experience using digital software such as Microsoft Word

Desirable

  • More than 1 years NHS experience
  • Experience in diary management
  • Ability to commute between other EIS locations

Experience

Essential

  • Examples of Multitask
  • Being able to answer telephone to clients in a professional manner
Person Specification

Experience

Essential

  • English GCSE or equivalent C* or above
  • NVQ or equivalent in Secretarial or Administration
  • Previous experience using Secretarial software packages such as AMSPAR
  • Previous experience using digital software such as Microsoft Word

Desirable

  • More than 1 years NHS experience
  • Experience in diary management
  • Ability to commute between other EIS locations

Experience

Essential

  • Examples of Multitask
  • Being able to answer telephone to clients in a professional manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Chorlton House

70 Manchester Road,

Chorlton-Cum-Hardy, Manchester,

M21 9UN


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Chorlton House

70 Manchester Road,

Chorlton-Cum-Hardy, Manchester,

M21 9UN


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Administrator

Claire Lindsay

claire.lindsay@gmmh.nhs.uk

01612710296

Details

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7771615

Job locations

Chorlton House

70 Manchester Road,

Chorlton-Cum-Hardy, Manchester,

M21 9UN


Supporting documents

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