Job summary
To support the Senior Medical Administrator in providing a comprehensive administrative service to the medical teams within the Bolton Older People's Community Mental Health Team.
The Medical Administrator will undertake general office duties including the typing of medical and other correspondence, actioning any requirements identified within the typing. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
Audio Typing
Diary management
Covering of reception in times of absence including booking of medic appointments
Providing administrative support to a team of medics for the CMHT and Memory Assessment Teams
Scanning
Answering of telephone calls and dealing appropriately with enquiries
Liaising with external agencies
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see job description and person specification for full details. Overview is to be the medical administrative support for a team of medics from both the Older Adult CMHT and Memory Assessment Teams. Some reception cover in times of absence, booking of clinical appointments, audio typing, dealing with telephone and face to face queries plus any other duties pertaining to the banding
Job description
Job responsibilities
Please see job description and person specification for full details. Overview is to be the medical administrative support for a team of medics from both the Older Adult CMHT and Memory Assessment Teams. Some reception cover in times of absence, booking of clinical appointments, audio typing, dealing with telephone and face to face queries plus any other duties pertaining to the banding
Person Specification
Education
Essential
- o2 years previous office experience or equal demonstrative experience
- oGCSE Maths and English or equivalent
Desirable
- oIT related qualification
- oRSA / NVQ qualification
Experience
Essential
- oUse of IT equipment
- oWorking in a confidential environment
Desirable
- oMedical terminology
- oContact with patients / service users
- oA patient administrative background
- oKnowledge of Performance and Data Quality
Knowledge
Essential
- oPatient Confidentiality
- *The importance of working as part of a team as well as using own initiative
Desirable
- oUse of EPR systems
- oAdaptable to new systems / processes
Skills and Abilities
Essential
- oThe ability to prioritise and plan conflicting and complex work demands
- oOutstanding communication Skills
- oAdvanced keyboard Skills
- oAbility to be numerate and provide statistical data accurately.
Desirable
- oPatient administration background
- oKnowledge of the EPR system
- oMinute taking
- oAudio Typing
- oKnowledge of working within the NHS
Person Specification
Education
Essential
- o2 years previous office experience or equal demonstrative experience
- oGCSE Maths and English or equivalent
Desirable
- oIT related qualification
- oRSA / NVQ qualification
Experience
Essential
- oUse of IT equipment
- oWorking in a confidential environment
Desirable
- oMedical terminology
- oContact with patients / service users
- oA patient administrative background
- oKnowledge of Performance and Data Quality
Knowledge
Essential
- oPatient Confidentiality
- *The importance of working as part of a team as well as using own initiative
Desirable
- oUse of EPR systems
- oAdaptable to new systems / processes
Skills and Abilities
Essential
- oThe ability to prioritise and plan conflicting and complex work demands
- oOutstanding communication Skills
- oAdvanced keyboard Skills
- oAbility to be numerate and provide statistical data accurately.
Desirable
- oPatient administration background
- oKnowledge of the EPR system
- oMinute taking
- oAudio Typing
- oKnowledge of working within the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
