Greater Manchester Mental Health NHS Foundation Trust

Receptionist

The closing date is 25 February 2026

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Job summary

The Receptionist will provide high-quality administrative and reception support for patients attending Atherleigh Park Hospital and the Wigan Home Based Treatment Team. The role includes welcoming and checking in patients within clinic areas, ensuring a positive and efficient first point of contact. The post holder will accurately record patient attendance and clinical outcomes using the PARIS system, supporting smooth clinic operations and contributing to effective patient care.

Main duties of the job

The post holder will be expected to:

  • Provide an effective appointment-booking service to ensure patients can arrange future appointments before leaving the department.
  • Deliver a confidential, efficient, and patient-focused reception service, acting as a key point of contact for patients, visitors, and external agencies.
  • Communicate professionally and courteously with the general public, nursing and medical staff, and other administrative and clerical colleagues across the Trust.
  • Ensure all reception processes and administrative tasks are completed accurately and in a timely manner to support the smooth running of the department and maintain a high-quality service for all users.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than122locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

437-7764323

Job locations

Atherleigh Park Hospital

Atherleigh Way

Leigh

WN7 1YS


Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification

Experience

Essential

  • Previous Reception Experience

Desirable

  • 2+ years of administration background

Experience

Essential

  • GCSE C or above in IT, Maths and English

Desirable

  • Experience of working within NHS
Person Specification

Experience

Essential

  • Previous Reception Experience

Desirable

  • 2+ years of administration background

Experience

Essential

  • GCSE C or above in IT, Maths and English

Desirable

  • Experience of working within NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Atherleigh Park Hospital

Atherleigh Way

Leigh

WN7 1YS


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Atherleigh Park Hospital

Atherleigh Way

Leigh

WN7 1YS


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Administrative Manager

Danielle Crossland

danielle.crossland@gmmh.nhs.uk

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

437-7764323

Job locations

Atherleigh Park Hospital

Atherleigh Way

Leigh

WN7 1YS


Supporting documents

Privacy notice

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