Job summary
To provide a full, comprehensive, and confidential administrative service to the MDDLS team (Manchester Dual Diagnosis Liaison Service) and Homeless Service teams, based at Central Park, Manchester. There will also be a requirement to work from Hexagon Tower (Manchester) during the week, as part of support for the MDDLS team.To be an initial point of contact for the MDDLS team and Homeless Service teams and respond to all enquiries in a professionaland sensitive manner, and to provide a responsive and comprehensive clerical and administrative service.The Team Administrator will undertake general office duties including typing of minutes, reports, other correspondence, actioning any requirements identified within the typing, diary management and dealing with telephone enquiries from both internal and external agencies.To meet the needs of the Trust, you may be required from time to time to work outside of your normal geographical area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.
Main duties of the job
To provide a full, comprehensive, and confidential administrative service to the MDDLS team (Manchester Dual Diagnosis Liaison Service) and Homeless Service teams, based at Central Park, Manchester. Please see job description for the main duties of the role.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
To provide a full, comprehensive, and confidential administrative service to the MDDLS team (Manchester Dual Diagnosis Liaison Service) and Homeless Service teams, based at Central Park, Manchester. Please see job description for for details and main responsibilities.
Job description
Job responsibilities
To provide a full, comprehensive, and confidential administrative service to the MDDLS team (Manchester Dual Diagnosis Liaison Service) and Homeless Service teams, based at Central Park, Manchester. Please see job description for for details and main responsibilities.
Person Specification
Education/Qualifications
Essential
- oRecognised competency- based level 2 qualification in a relevant subject (e.g., NVQ, BTEC QCF, Apprenticeship), or equivalent demonstrable experience.
- oDatabase/Spreadsheet/Power Point Qualification/experience.
Desirable
- NVQ Level 3 in Business Administration or equivalent demonstrable experience
Knowledge and Experience
Essential
- oDemonstrate Administrative Experience. Experience of dealing with a range of people over the phone and face to face
- Ability to prioritise and plan around conflicting work demands.
- oExperience of minute taking to capture the main points of discussions / formal meetings.
Desirable
- Patient/service user background.
- oExperience of using an electronic patient record system
Skills and Ability
Essential
- Evidence of great communication skills using a wide range of methods at all levels.
- oMust be able to demonstrate excellent organisation/time management skills and the ability to manage your time effectively. Must be able to work to deadlines and well under pressure.
- oMust demonstrate good literacy and accuracy skills and have conscientious approach to work. Must have an empathetic approach when dealing with colleagues and clients.
Desirable
- Experience of working closely with and giving direct support to service/operational managers for the service.
Person Specification
Education/Qualifications
Essential
- oRecognised competency- based level 2 qualification in a relevant subject (e.g., NVQ, BTEC QCF, Apprenticeship), or equivalent demonstrable experience.
- oDatabase/Spreadsheet/Power Point Qualification/experience.
Desirable
- NVQ Level 3 in Business Administration or equivalent demonstrable experience
Knowledge and Experience
Essential
- oDemonstrate Administrative Experience. Experience of dealing with a range of people over the phone and face to face
- Ability to prioritise and plan around conflicting work demands.
- oExperience of minute taking to capture the main points of discussions / formal meetings.
Desirable
- Patient/service user background.
- oExperience of using an electronic patient record system
Skills and Ability
Essential
- Evidence of great communication skills using a wide range of methods at all levels.
- oMust be able to demonstrate excellent organisation/time management skills and the ability to manage your time effectively. Must be able to work to deadlines and well under pressure.
- oMust demonstrate good literacy and accuracy skills and have conscientious approach to work. Must have an empathetic approach when dealing with colleagues and clients.
Desirable
- Experience of working closely with and giving direct support to service/operational managers for the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Central Park
2nd Floor, Building B, One Central Park, Northampton Road
Manchester
M40 5BP
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
