Greater Manchester Mental Health NHS Foundation Trust

Mental Heath Urgent Care HCA - Band 3

The closing date is 09 February 2026

Job summary

The Mental Health Liaison Service is an ageless service, working with patients of all ages. The post holder will be expected to have some experience working with a wide variety of patient demographics, including children and older adults.

The post holder will be required to work 37.5 hours a week including shifts, weekends, bank holidays, and nights. This service operates over 7 days a week24 hours per day and so there will be times when the post holder will need to frequently work out of hours to operate the service and meet patient needs.

Main duties of the job

The post holder will be a member of the Mental Health Liaison Service in GMMH - Bolton Urgent Care Services and will provide support and assistance to the professionally qualified staff in the department. The post holder will support patients placed in the urgent care centre, this is a waiting area for patient to wait for a mental health assessment to be completed by the Liaison Practitioners. The post holder will support patients placed in the section 136 suite.

Responsibilities will include direct nursing care, cleaning of the waiting area, and delegated duties from the shift coordinator.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than120locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7725104

Job locations

Rivington Unit, Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR


Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person Specification

Qualifi

Essential

  • NVQ Level 3 or equivalent qualification
  • English or Maths Qualification or equivalent

Desirable

  • Mental Health Awareness Training
  • Physical Health Training

Knowledge and skills

Essential

  • Good IT skills
  • Good interaction and communication skills

Desirable

  • Delivering physical health
  • Able to respond sensitively to emotional stress

Experience

Essential

  • Experience of working in a care setting
  • Awareness of Mental Health difficulties

Desirable

  • Experience of working with people in distress, behaving unusually and managing challenging situations
  • Experience of working as part of a team
Person Specification

Qualifi

Essential

  • NVQ Level 3 or equivalent qualification
  • English or Maths Qualification or equivalent

Desirable

  • Mental Health Awareness Training
  • Physical Health Training

Knowledge and skills

Essential

  • Good IT skills
  • Good interaction and communication skills

Desirable

  • Delivering physical health
  • Able to respond sensitively to emotional stress

Experience

Essential

  • Experience of working in a care setting
  • Awareness of Mental Health difficulties

Desirable

  • Experience of working with people in distress, behaving unusually and managing challenging situations
  • Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Rivington Unit, Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Rivington Unit, Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Rebecca Whatmough

rebecca.whatmough@gmmh.nhs.uk

01204483053

Details

Date posted

27 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7725104

Job locations

Rivington Unit, Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR


Supporting documents

Privacy notice

Greater Manchester Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)