Greater Manchester Mental Health NHSFT

MHUT Shift Coordinator

The closing date is 30 December 2025

Job summary

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resources is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) is a partnership between Pennine Care Foundation Trust, Greater Manchester Mental Health (GMMH) North-West Ambulance Service (NWAS), and Greater manchester Police (GMP). You will be based within the clinical hub in NWAS and will have training in the use of the EOC software systems.

Main duties of the job

Key Responsibilities:oProvide clinical and operational leadership for the MHUT, working closely with colleagues across mental health services within Pennine Care.oWork within the MHUT triaging 999 calls and providing senior support to the team.oBe involved in the ongoing review of the new service and developments.oCollect and feedback data operational and clinical outcomes alongside feedback from patient journeys to support quality improvement.oProvide an effective and efficient response to referrals from GMP and NWAS.oSupport service users to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, locality EDs, and S136 suites.oProvide urgent triage of mental health-related 999 calls using assessment, formulation, and decision-making skills to ascertain risk, self-defined crisis, and next steps.oComplete mental health assessments following triage for those presenting with acute mental health needs.

Strengthen working relationships between agencies on the front line, providingmutual education and sharing insight into available local resources and supportfor local service users.o Provide leadership and advice in the management of complex cases.

About us

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resources is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) is a partnership between Pennine Care Foundation Trust, Greater Manchester Mental Health (GMMH) North-West Ambulance Service (NWAS), and Greater manchester Police (GMP). You will be based within the clinical hub in NWAS and will have training in the use of the EOC software systems.

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7653719

Job locations

Sefton House

Northgate Close

Horwich, Bolton

BL6 6PQ


Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification

RMN

Essential

  • Candidate must be a qualified RMN or Occupational Therapist

Desirable

  • Evidence of leadership courses

Experience in urgent care services

Essential

  • Understanding of urgent care services across GM including mental health liaison, community mental health teams and home based treatment teams

Desirable

  • Experience within urgent care or emergency services

Urgent care experience

Essential

  • Understanding of urgent care services across GM including mental health liaison, community mental health teams and home based treatment teams

Desirable

  • Experiencing of working in urgent care services such as MHTAS, MHUT or MH Liaison Teams

Leadership experience

Essential

  • Understanding of leadership, even as a B6.

Desirable

  • Experience in a B7 role
Person Specification

RMN

Essential

  • Candidate must be a qualified RMN or Occupational Therapist

Desirable

  • Evidence of leadership courses

Experience in urgent care services

Essential

  • Understanding of urgent care services across GM including mental health liaison, community mental health teams and home based treatment teams

Desirable

  • Experience within urgent care or emergency services

Urgent care experience

Essential

  • Understanding of urgent care services across GM including mental health liaison, community mental health teams and home based treatment teams

Desirable

  • Experiencing of working in urgent care services such as MHTAS, MHUT or MH Liaison Teams

Leadership experience

Essential

  • Understanding of leadership, even as a B6.

Desirable

  • Experience in a B7 role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Sefton House

Northgate Close

Horwich, Bolton

BL6 6PQ


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Sefton House

Northgate Close

Horwich, Bolton

BL6 6PQ


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager

Faye McShane

faye.mcshane@gmmh.nhs.uk

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7653719

Job locations

Sefton House

Northgate Close

Horwich, Bolton

BL6 6PQ


Supporting documents

Privacy notice

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