Job summary
An exciting opportunity for a dynamic and enthusiastic individual to apply for this role within the Bolton Community Mental Health Services.
Based at Bentley House in Bolton (although cover at other bases may be a requirement of the role), this role will provide support to the Functional Adult Community Mental Health Teams. The post holder will carry out day-to-day administrative duties, as well as being responsible for providing relevant managers with vital information relating to DQ targets, ensuring accurate, up to date recording of patient information on the health systems, for staff across a range of disciplines. It will also include the line management, supervision and appraisals of all admin staff within the Adult Community Mental Health Teams based at Bentley House and Barnett House.
This post is currently part-time and may require the post holder to travel to other sites within the locality and other Trust locations as and when required.
Main duties of the job
Line management of staff including supervisions, appraisals, performance management and sickness reviews along with any day to day issues to team of administrators and receptionists
Ensure smooth administrative running of day to day operations for both Bentley House and Barnett House ensuring adequate cover for all areas
Maintain and promote high standards of record and record keeping within the team and provide accurate regular and adhoc reports on various aspects of data quality
Support all members of the multi-disciplinary team and Team Managers
Arranging meetings and taking of minutes for these meetings
Processing of referrals and discharges for the service
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
See attached detailed job description and person specification
Staff benefits
- Onsite Gym and Classes
- Free Parking
- Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72 % additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
See attached detailed job description and person specification
Staff benefits
- Onsite Gym and Classes
- Free Parking
- Pay Enhancements 36% additional for Evenings (8pm onwards) and Saturdays and 72 % additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education/Qualification
Essential
- oLevel 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
- oGCSE Maths and English or equivalent.
Desirable
- oIT related qualification
- oRSA/NVQ qualification.
Experience
Essential
- oExperience of line managing/supervising staff.
- oWorking effectively with word processing, Microsoft packages, spreadsheets and databases.
- oRSA 2 minimum typing or equivalent
- oExperience of organisational change management.
Desirable
- oA patient administration background
- oUse of clinical EPR systems - Paris
- oUse of office equipment e.g. scanners, etc.
- oKnowledge of working within an NHS setting.
Knowledge
Essential
- oKnowledge of Performance and Data Quality.
- oThe rationale around appraisal and personal development.
- oImportance of working as part of a team as well as using own initiative.
- oThorough understanding of the GDPR.
Desirable
- oUse of the Paris system
- oUse of office equipment.
- oAdaptable to new systems/process.
Skills and Abilities
Essential
- oEvidence of leadership skills.
- oAbility to prioritise and plan conflicting and complex work demands.
- oOutstanding communication skills.
- oThe ability to navigate IT systems including Excel, Word and Power point.
- oManaging change in a positive manner.
- oExperience of sickness absence management.
Desirable
- oMinute taking ability.
- oProblem solving.
- oKnowledge of working within the NHS.
- oKnowledge of the EPR systems.
Person Specification
Education/Qualification
Essential
- oLevel 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
- oGCSE Maths and English or equivalent.
Desirable
- oIT related qualification
- oRSA/NVQ qualification.
Experience
Essential
- oExperience of line managing/supervising staff.
- oWorking effectively with word processing, Microsoft packages, spreadsheets and databases.
- oRSA 2 minimum typing or equivalent
- oExperience of organisational change management.
Desirable
- oA patient administration background
- oUse of clinical EPR systems - Paris
- oUse of office equipment e.g. scanners, etc.
- oKnowledge of working within an NHS setting.
Knowledge
Essential
- oKnowledge of Performance and Data Quality.
- oThe rationale around appraisal and personal development.
- oImportance of working as part of a team as well as using own initiative.
- oThorough understanding of the GDPR.
Desirable
- oUse of the Paris system
- oUse of office equipment.
- oAdaptable to new systems/process.
Skills and Abilities
Essential
- oEvidence of leadership skills.
- oAbility to prioritise and plan conflicting and complex work demands.
- oOutstanding communication skills.
- oThe ability to navigate IT systems including Excel, Word and Power point.
- oManaging change in a positive manner.
- oExperience of sickness absence management.
Desirable
- oMinute taking ability.
- oProblem solving.
- oKnowledge of working within the NHS.
- oKnowledge of the EPR systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
