Greater Manchester Mental Health NHSFT

Family and Carer Support Worker

The closing date is 23 October 2025

Job summary

An exciting opportunity has arisen for an experienced Mental Health worker to join the Wigan Early Intervention in Psychosis (EIP) Team, the team offers support to people aged from 14 - 65 years who are experiencing a First Episode of Psychosis. The post holder will work as part of the multi-disciplinary, supporting families of service users under the care of the team.

The role focuses on offering specialist support to carers, family members and supporters of service users referred to the EIP service by facilitating access to carers support and education, and evidence-based family interventions.

The post holder will be involved in delivering Behavioural Family Therapy (BFT) interventions and structured support to carers, promoting recovery, resilience, and engagement with services.

The role will also includethe identification of carers coming into the Early Intervention Team and ensuring they feel recognised, supported and valued. This will be achieved by providing information and advice around access to services both within and external to the organisation, including signposting for carers assessments, facilitating group and 1:1 carer and service users support offers and ensuring their overall health and well-being needs are acknowledged.

Main duties of the job

  • Signposting carers to the carers centre to support access to Carers Assessments.
  • Supporting Carers to achieve their goals and access their communities.
  • Providing support to the MDT in the support of carers to improve their experience of our services.
  • Supporting the offer of BFT within the team.
  • Providing group and 1:1 support to carers, family and supporters of individuals under the service.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7480472

Job locations

Leigh Sports Village, Leigh Stadium

Sale Way

Leigh

WN7 4JY


Job description

Job responsibilities

Please see Job Description and Person Specification

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Job description

Job responsibilities

Please see Job Description and Person Specification

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person Specification

Education/Qualifications

Essential

  • oEducation to A Level or equivalent. Alternatively, NVQ or QCF level 3 in Health and Social Care

Desirable

  • oCarer awareness training
  • oTraining in Behavioural Family Therapy (Meriden)

Experience

Essential

  • oWorked with people with complex mental health problems e.g. psychosis and/or other difficulties and their families.
  • oExperience of working in a role that involves contact with families and carers

Desirable

  • oExperience of working within a secondary care community mental health team.
  • oWorked within a service where Behavioural Family Therapy (Meriden) is offered.

Knowledge

Essential

  • oHave basic knowledge of the range of mental health problems, treatments and related procedures, to underpin the support that the role provides to carers.
  • oHave knowledge of the range of issues that affect Carers.
  • oHave knowledge of carers assessments and how/where to access them.
  • oHave knowledge of existing, new and emerging technologies and social media to engage carers to enable them to feedback about their experiences and to be involved and engaged in services.
  • oDemonstrate an understanding of professional boundaries
  • oHave awareness of policies and procedures in relation to confidentiality, information sharing, and safeguarding
  • oHave awareness of equal opportunities legislation

Desirable

  • oKnowledge of the Care Act
  • oKnowledge of relevant legislation / policies / procedures for carers
  • oKnowledge of support services available for carers

Skills and Abilities

Essential

  • oBe able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public
  • oHave experience of working with a diverse range of clients with differing levels of needs.
  • oHave experience of managing own caseload with requisite need for accurate and timely record keeping
  • oHave the ability to balance a range of tasks with competing demands
  • oHave some experience of leading on small projects, networking with a range of professionals and possess planning and organisational skills
  • oBe able to manage challenging situations and behave in a professional manner
  • oBe aware of the limits of their own competence, and responsibilities and know when to consult with others
  • oHave a positive regard for carers and understand the importance of involving them in the service users care and recovery journey
  • oShow commitment to one's own professional development
  • oBe motivated to work towards creating a safe environment for service users, carers, staff and visitors
  • oHave excellent written and verbal communication skills
Person Specification

Education/Qualifications

Essential

  • oEducation to A Level or equivalent. Alternatively, NVQ or QCF level 3 in Health and Social Care

Desirable

  • oCarer awareness training
  • oTraining in Behavioural Family Therapy (Meriden)

Experience

Essential

  • oWorked with people with complex mental health problems e.g. psychosis and/or other difficulties and their families.
  • oExperience of working in a role that involves contact with families and carers

Desirable

  • oExperience of working within a secondary care community mental health team.
  • oWorked within a service where Behavioural Family Therapy (Meriden) is offered.

Knowledge

Essential

  • oHave basic knowledge of the range of mental health problems, treatments and related procedures, to underpin the support that the role provides to carers.
  • oHave knowledge of the range of issues that affect Carers.
  • oHave knowledge of carers assessments and how/where to access them.
  • oHave knowledge of existing, new and emerging technologies and social media to engage carers to enable them to feedback about their experiences and to be involved and engaged in services.
  • oDemonstrate an understanding of professional boundaries
  • oHave awareness of policies and procedures in relation to confidentiality, information sharing, and safeguarding
  • oHave awareness of equal opportunities legislation

Desirable

  • oKnowledge of the Care Act
  • oKnowledge of relevant legislation / policies / procedures for carers
  • oKnowledge of support services available for carers

Skills and Abilities

Essential

  • oBe able to communicate effectively with a wide range of people including: service users, carers, other professionals, and members of the public
  • oHave experience of working with a diverse range of clients with differing levels of needs.
  • oHave experience of managing own caseload with requisite need for accurate and timely record keeping
  • oHave the ability to balance a range of tasks with competing demands
  • oHave some experience of leading on small projects, networking with a range of professionals and possess planning and organisational skills
  • oBe able to manage challenging situations and behave in a professional manner
  • oBe aware of the limits of their own competence, and responsibilities and know when to consult with others
  • oHave a positive regard for carers and understand the importance of involving them in the service users care and recovery journey
  • oShow commitment to one's own professional development
  • oBe motivated to work towards creating a safe environment for service users, carers, staff and visitors
  • oHave excellent written and verbal communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Leigh Sports Village, Leigh Stadium

Sale Way

Leigh

WN7 4JY


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Leigh Sports Village, Leigh Stadium

Sale Way

Leigh

WN7 4JY


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Hannah Prady

Hannah.prady@gmmh.nhs.uk

01942764480

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

437-7480472

Job locations

Leigh Sports Village, Leigh Stadium

Sale Way

Leigh

WN7 4JY


Supporting documents

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