Senior Administrator

Job summary

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Based within the Home-Based Treatment Team, the post holder will be responsible for the line management of the admin team, in the delivery of admin provision to the service.

The postholder will provide an efficient and effective administrative service with the Home-Based Treatment Team and carry out all administrative tasks in relation to the role, answering telephone calls to and from patients/relatives and various clinical staff and professionals to provide best care.

The postholder will conduct a variety of administrative tasks as directed by the Administration Manager and to provide support and input to any development within the service. They will also be required to complete audio dictation as and when required.

Main duties of the job

Undertake audio/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.

Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.

Liaise on behalf of your consultants with multi-disciplinary team members with regard to requirements for joint outpatient's work/care programming activity.

Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Plan and organise appointments in both the clinical diary systems and outlook diary systems and arrange travel / accommodation on behalf of your consultants when required.

Arrange visits and meetings as required using judgement and experience to act in emergency cases

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Meadowbrook Unit

Stott Lane

Salford

M6 8HG

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

---

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Meadowbrook Unit

Stott Lane

Salford

M6 8HG

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

---