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Greater Manchester Mental Health NHSFT

CMHT Central & South Trafford - Team Administrator

The closing date is 12 September 2025

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Job summary

Please note - This role is not eligible for sponsorship under current immigration rules.

Role is based at Brook Heys which is a patient facing site within Trafford working for the CMHT Central & South Trafford. You will be taking incoming calls and greeting service users attending clinics with the team for the CMHT. Logging daily referrals to the team, recording clinical meeting notes, arranging outpatient appointments for service users and creating letters. Working in a fast paced working environment within a multi-disciplinary Community Mental Health Team.

Main duties of the job

To provide admin support to the clinical team in relation to clinical correspondence, appointment booking and referral processing.

To provide an efficient and effective administrative service to the CMHT Central & South Trafford Team. Processing referrals, coordinating appointments for our service users and their carers where appropriate, typing of general correspondence, reports etc. minute taking on occasion at MDT, professional and Safeguarding meetings. Accurate recording of data quality information. To have a flexible approach in providing admin support to the multi-disciplinary teams working with the client group with mental health problems. There will be client and carer telephone contact therefore good communication skills are essential.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

437-7408174

Job locations

CMHT Central & South Trafford, Brook Heys

2A Craven Drive

Broadheath, Altrincham, Cheshire

WA14 5JF


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of this role.

General admin duties to include referral processing, data inputting, telephone contact with service users, carers and other outside agencies as appropriate.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of this role.

General admin duties to include referral processing, data inputting, telephone contact with service users, carers and other outside agencies as appropriate.

Person Specification

Experience

Essential

  • Office Experience

Desirable

  • Patient facing experience, EPR systems experience.

Knowledge

Essential

  • Data Protection and Patient Confidentiality.

Desirable

  • Mental health and NHS knowledge.

Education

Essential

  • Competency based qualification or demonstrable experience.

Desirable

  • IT qualifications - ECDL, CLAIT.

Skills and Abilities

Essential

  • Office skills/experience.

Desirable

  • EPR systems knowledge.
Person Specification

Experience

Essential

  • Office Experience

Desirable

  • Patient facing experience, EPR systems experience.

Knowledge

Essential

  • Data Protection and Patient Confidentiality.

Desirable

  • Mental health and NHS knowledge.

Education

Essential

  • Competency based qualification or demonstrable experience.

Desirable

  • IT qualifications - ECDL, CLAIT.

Skills and Abilities

Essential

  • Office skills/experience.

Desirable

  • EPR systems knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

CMHT Central & South Trafford, Brook Heys

2A Craven Drive

Broadheath, Altrincham, Cheshire

WA14 5JF


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

CMHT Central & South Trafford, Brook Heys

2A Craven Drive

Broadheath, Altrincham, Cheshire

WA14 5JF


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Admin Manager

Steven Richbell

steven.richbell@gmmh.nhs.uk

01613571340

Details

Date posted

01 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata

Contract

Permanent

Working pattern

Full-time

Reference number

437-7408174

Job locations

CMHT Central & South Trafford, Brook Heys

2A Craven Drive

Broadheath, Altrincham, Cheshire

WA14 5JF


Supporting documents

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