Job summary
An exiting opportunity has arisen within Wigan CAMHS admin Team for an Administration Assistant / Receptionist.
The post holder will provide an excellent reception service to our client group, carers and professionals and an effective and efficient administration service to the multi disciplinary team.
Main duties of the job
Main duties will include being the first point of contact for all our telephone and reception enquiries, ensuring that messages are forwarded as appropriate and welcoming visitors to the department.
The post holder will provide an effective administrative service and provide support to the team to enable the smooth running of the service.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000members of staff, who deliver services from more than122locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
See detailed job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
See detailed job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Qualifications
Essential
- Educated to GCSE level including English and Maths or equivalent relevant experience
- Knowledge of Microsoft Office packages
- Level 2 qualification in a Business Admin or Customer Care NVQ, B-TEC QCF, Apprenticeship
- ECDL or IT qualification
Desirable
- Level 3 qualification in a Business Admin or Customer Care NVQ, B-TEC QCF, Apprenticeship
Experience
Essential
- Experience of dealing with a range of people over the phone and face to face
- Experience of carrying out administrative duties
- Experience of working within a Reception/office environment
- Experience of maintaining quality standards in ones work
Desirable
- Experience of working in the NHS particularly in a Mental Health setting
Knowledge
Essential
- An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection
Desirable
- An awareness of Paris EPR system
Person Specification
Qualifications
Essential
- Educated to GCSE level including English and Maths or equivalent relevant experience
- Knowledge of Microsoft Office packages
- Level 2 qualification in a Business Admin or Customer Care NVQ, B-TEC QCF, Apprenticeship
- ECDL or IT qualification
Desirable
- Level 3 qualification in a Business Admin or Customer Care NVQ, B-TEC QCF, Apprenticeship
Experience
Essential
- Experience of dealing with a range of people over the phone and face to face
- Experience of carrying out administrative duties
- Experience of working within a Reception/office environment
- Experience of maintaining quality standards in ones work
Desirable
- Experience of working in the NHS particularly in a Mental Health setting
Knowledge
Essential
- An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection
Desirable
- An awareness of Paris EPR system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
