Greater Manchester Mental Health NHSFT

Medical Support Secretary

The closing date is 14 July 2025

Job summary

We are looking to appoint an enthusiastic Medical Support Secretary to support the delivery of services within our department.

To provide a comprehensive administrative service to the Consultant, GP Trainees and Clinicians at GM Uni Student MH Service.

Excellent communication, organisational skills as well as good spelling and grammar and secretarial abilities are essential preferable with admin background.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you will need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you're even more equipped to make an informed decision to apply to us, you will need to take time to read theCandidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you will need to be aware of before you submit an application form.

Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.

Main duties of the job

You will be a well organised and experienced secretary with knowledge of medical terminology preferable with admin background.

The successful candidate will work alongside Senior Administrator to provide efficient and high quality administrative and clerical support to Consultant, Clinicians, Managers and their teams, while working in close cooperation with all staff groups and other medical professionals.

Duties will include audio typing, minuting of team meeting, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, appointments bookings, along with coordinating clinical/admin activities for GM Uni Student MH Service.

The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please note - This role is not eligible for sponsorship under current immigration rules

Details

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

437-7231364

Job locations

Crawford House

Booth Street East

MANCHESTER

M13 9EP


Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts
  • fuelGenie Fuel Cards (for applicable roles)

Person Specification

Education / Qualifications

Essential

  • Relevant level 3 competency-based qualification (such as RSA or NVQ), 2 years previous office experience or equal demonstrative experience.

Desirable

  • IT related qualification.

Experience

Essential

  • Use of VDU.
  • Working in a confidential environment
  • Use of office equipment.
  • Typing

Desirable

  • Medical terminology
  • Contact with patients / service users.
  • Audio typing

Knowledge

Essential

  • The Data Protection Act
  • Patient Confidentiality

Desirable

  • Use of EPR systems
  • Use of office equipment

Skills and Abilities

Essential

  • Effective time management skills.
  • The ability to prioritise tasks
  • An excellent telephone manner
  • Outstanding communication skills.
  • Appropriate keyboard skills.
  • The ability to navigate IT systems, inc. Excel, Work and PowerPoint.

Desirable

  • Patient administration background
  • Knowledge of the Paris system.
  • Advanced keyboard skills

Other Requirements

Essential

  • There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Person Specification

Education / Qualifications

Essential

  • Relevant level 3 competency-based qualification (such as RSA or NVQ), 2 years previous office experience or equal demonstrative experience.

Desirable

  • IT related qualification.

Experience

Essential

  • Use of VDU.
  • Working in a confidential environment
  • Use of office equipment.
  • Typing

Desirable

  • Medical terminology
  • Contact with patients / service users.
  • Audio typing

Knowledge

Essential

  • The Data Protection Act
  • Patient Confidentiality

Desirable

  • Use of EPR systems
  • Use of office equipment

Skills and Abilities

Essential

  • Effective time management skills.
  • The ability to prioritise tasks
  • An excellent telephone manner
  • Outstanding communication skills.
  • Appropriate keyboard skills.
  • The ability to navigate IT systems, inc. Excel, Work and PowerPoint.

Desirable

  • Patient administration background
  • Knowledge of the Paris system.
  • Advanced keyboard skills

Other Requirements

Essential

  • There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Crawford House

Booth Street East

MANCHESTER

M13 9EP


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Crawford House

Booth Street East

MANCHESTER

M13 9EP


Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Administrator

Rose Hylton

rose.hylton@gmmh.nhs.uk

01612710160

Details

Date posted

30 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

437-7231364

Job locations

Crawford House

Booth Street East

MANCHESTER

M13 9EP


Supporting documents

Privacy notice

Greater Manchester Mental Health NHSFT's privacy notice (opens in a new tab)