Job summary
We have an exiting opportunity for a team administrator to work within a busy CAMHS team, providing admin support to a multi disciplinary team.
We are looking for a motivated and friendly individual to be an initial point of contact for the service and respond to all enquiries in a professional and sensitive manner. To provide a responsive, comprehensive clerical and administrative service to the multi-disciplinary team, to support them to provide an efficient and effective service for the benefit of this complex, and often challenging client group.
Main duties of the job
- To act as an initial point of contact and deal with telephone enquiries from colleagues, external agencies, service users and their relatives in a professional and sensitive manner and able to relay messages accurately and timely.
- To process incoming and outgoing correspondence and distribute accordingly without delay, in accordance with Trust policies and procedures.
- To organise and book meetings and other events (such as training sessions, conferences etc) as requested, liaising with the key stakeholders to ensure that their needs are met.
- To attend meetings, and take minutes if requested, in an accurate and concise manner and to ensure they are typed, distributed, and stored, in accordance with group Terms of Reference and Trust policies and procedures.
- To provide a full range of secretarial duties, including audio and copy typing of reports, letters, client assessments, case reviews, and general information using a full range of Microsoft Office software, responding to requests, and meeting tight deadlines, to ensure needs are met.
- To provide responsive administrative support to the multi-disciplinary team, for example, collating information packs and training materials
- To take responsibility for arranging appointments, maintaining diary systems and distributing essential information in a timely manner.
To order goods as requested by the multi-disciplinary team in line with the Trust Standing Financial Instructions and to manage petty cash.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Qualifications
Essential
- Educated to GSCE level including maths and english
- Typing / word processing qualification RSA 3 or equivalent or demonstrable experience
- Highly developed office management skills
Desirable
- NVQ Level 2 in business administration or equivalent
- ECDL or equivalent IT qualification or experience
- Minute taking
Experience
Essential
- Experience of working with an electronic patient record system
- Extensive experience of general office secretarial work
- Experience of summarising and note taking to capture the main points of a discussion/informal meeting
Desirable
- Experience of working in the NHS particularly in a Mental Health setting
- Experience of audio typing
Knowledge
Essential
- Knowledge of equal opportunities legislation
- Effective written and spoken communication skills
- An awareness of policies & procedures in relation to confidentiality, information sharing, and safegaurding
Person Specification
Qualifications
Essential
- Educated to GSCE level including maths and english
- Typing / word processing qualification RSA 3 or equivalent or demonstrable experience
- Highly developed office management skills
Desirable
- NVQ Level 2 in business administration or equivalent
- ECDL or equivalent IT qualification or experience
- Minute taking
Experience
Essential
- Experience of working with an electronic patient record system
- Extensive experience of general office secretarial work
- Experience of summarising and note taking to capture the main points of a discussion/informal meeting
Desirable
- Experience of working in the NHS particularly in a Mental Health setting
- Experience of audio typing
Knowledge
Essential
- Knowledge of equal opportunities legislation
- Effective written and spoken communication skills
- An awareness of policies & procedures in relation to confidentiality, information sharing, and safegaurding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
