Job summary
Achieve Treatment and Recovery Services brings together people from a range of organisations, backgrounds and experience to deliver services, opportunities, treatments and therapies for people seeking help in tackling their own substance use, or that of a loved one. Together we are determined to make a difference to families, communities and people affected by substance use in Bolton, Bury, Salford and Trafford.
An exciting opportunity has arisen to work as a B4 Senior Administrator within Achieve Salford at our King Street site working along side the Clinical Team(s). The post holder will be supporting prescribers with the smooth running of multiple clinics, ensuring all needs are met and assisting across the wider footprint as required.
The post holder should be able to demonstrate their administrative experience and have an understanding and knowledge of the issues affecting substance users and potential barriers to accessing services.
The post holder will have a sound knowledge of the skills required for the day to day running of administrative tasks in hand both clinical and data, demonstrate excellent communication skills with professionals, service users, their families and significant others by using motivational approaches to inspire others to achieve their goals and assist in attaining and maintaining their recovery.
Main duties of the job
As a B4 Senior Administrator you will oversee the running of the King St office, responding to all enquiries in a professional and sensitive manner.
You will add to providing a responsive, comprehensive clerical and administrative service to the multi-disciplinary team, to support them at a senior administrative level providing an efficient and effective service for the benefit of the service user group and their families.
Part of this role as a B4 Senior Administrator will involve oversight of the daily general office duties supervising B2/B3 Administrators and supporting/liaising with the B5 Administration Manager when required.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person Specification
Education/Qualifications
Essential
- Recognised competency-based level 3 qualification in a relevant subject or equivalent demonstrable experience
- Database/Spreadsheet/PowerPoint Qualification/experience
Desirable
- NVQ Level 3 in Business Administration or equivalent demonstrable experience
Knowledge and Experience
Essential
- The ability to prioritise and plan conflicting and complex work demands
- Evidence of providing supervision for staff and completing appraisals
- Experience in setting up and maintaining office systems
Desirable
- Patient/service user admin background
- Knowledge around handling clinic documents such as medication sheets and prescriptions
Skills and Abilities
Essential
- Evidence of great communication skills using a wide range of methods at all levels
- Must demonstrate good literacy and accuracy skills and have conscientious approach to work.
- Must have an empathetic approach when dealing with people.
Desirable
- Experience of working closely and direct support to Operational/Service Managers for the Service
Person Specification
Education/Qualifications
Essential
- Recognised competency-based level 3 qualification in a relevant subject or equivalent demonstrable experience
- Database/Spreadsheet/PowerPoint Qualification/experience
Desirable
- NVQ Level 3 in Business Administration or equivalent demonstrable experience
Knowledge and Experience
Essential
- The ability to prioritise and plan conflicting and complex work demands
- Evidence of providing supervision for staff and completing appraisals
- Experience in setting up and maintaining office systems
Desirable
- Patient/service user admin background
- Knowledge around handling clinic documents such as medication sheets and prescriptions
Skills and Abilities
Essential
- Evidence of great communication skills using a wide range of methods at all levels
- Must demonstrate good literacy and accuracy skills and have conscientious approach to work.
- Must have an empathetic approach when dealing with people.
Desirable
- Experience of working closely and direct support to Operational/Service Managers for the Service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).