Assistant Systems Officer

Job summary

Do you have:

• Previous experience of working on a Helpdesk or in a Customer Service setting?
• The ability to manage multiple tasks simultaneously?
• Problem solving skills?
• A keen eye for attention to deal?

If so, we have an ideal opportunity for you as an Assistant Systems Officer (ASO) within the GMMH Systems Team.

As an ASO, you will be the first point of contact for users of our systems.

We, in turn, are able to provide you with a wealth of knowledge and understanding of the systems used within the Trust from a System Administrator perspective, including opportunities for undertaking system administration, configuration, User Acceptance Testing, End-user support as well as supporting any ongoing IM&T projects. The team is currently involved in a number of projects which include the transfer of Services from other Health providers, implementation of other linked systems and this position will give you the opportunity to gain valuable insight and possible experience/involvement in the management of highly complex IM&T transformation project work.

The ability to manage your time effectively is paramount with this position, enabling you to manage multiple competing demands on your time.

You do not require experience in the use of our current systems as full training will be provided as part of your induction, though previous experience of working with any type of electronic system would be beneficial.

Interviews will take the form of an "Assessment Day"

Main duties of the job

As an active member of the team the post-holder will; (a) maintain Business System Administration forthe live operation of systems; (b) produce routine operational guidance and support for system users,including system support; (c) assist on projects relating to the support and development of theinformation systems, (d) contribute to the continuing development of systems and the realisation of thebenefits of the systems.

The postholder will also be required to support the provision and management of training sessionsacross the organisation as well as providing a support service to queries in relation to the systems managed.

Members of the Systems Team must be prepared, and have the ability, to act as change agents andchampions of the system, and to encourage and support Trust staff with electronic recording.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Prestwich

Bury Old Road

Prestwich

M25 3BL

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

Prestwich

Bury Old Road

Prestwich

M25 3BL

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

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