Job summary
The Team Administrator will be responsible for the management of the Referrals and to ensure all appointments are booked.
The Team Administrator will have an overview of the patient pathways, with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.
The post holder is responsible for the provision of a booking appointment service for Outpatients using a computerised Patient Administration System (PAS), electronic scanning equipment and emails. This will involve formal liaison with Service users and clinicians to ensure that patients are seen within appropriate timeframes.
The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties as part of the administration rota.
Main duties of the job
The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to the clinical team and team manager.
The post holder will provide an administrative function to the multi-disciplinary team, minute taking of meetings, typing of clinical correspondence, filing and other general administrative duties, attending and minuting ward rounds.
In order to meet the needs of the Trust services, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see job description and person specification attached to the job vacancy for more details.
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Please see job description and person specification attached to the job vacancy for more details.
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Experience
Essential
- Working in a confidential environment.
- Minute taking
- Use of office equipment
Desirable
- Medical terminology
- Contact with patients / service users
- Audio Typing
Knowledge
Essential
- The Data Protection Act
- Patient Confidentiality
Desirable
- Use of EPR systems
- Use of office equipment
Skills
Essential
- Effective time management skills
- The ability to prioritise tasks
- An excellent telephone manner
- Outstanding communication skills
- The ability to navigate IT systems, inc. Excel, Word and PowerPoint
- The ability to work well within a team
Desirable
- Patient administration background
- Knowledge of the PARIS system.
- Advanced keyboard skills.
Person Specification
Experience
Essential
- Working in a confidential environment.
- Minute taking
- Use of office equipment
Desirable
- Medical terminology
- Contact with patients / service users
- Audio Typing
Knowledge
Essential
- The Data Protection Act
- Patient Confidentiality
Desirable
- Use of EPR systems
- Use of office equipment
Skills
Essential
- Effective time management skills
- The ability to prioritise tasks
- An excellent telephone manner
- Outstanding communication skills
- The ability to navigate IT systems, inc. Excel, Word and PowerPoint
- The ability to work well within a team
Desirable
- Patient administration background
- Knowledge of the PARIS system.
- Advanced keyboard skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
