Job summary
The Wigan Specialist Community Mental Health Team (SCMHT) are looking to welcome an additional 3 Support Workers (Band 3) to our team.
We are looking to recruit three motivated and enthusiastic Support Workers to join our successful, friendly and supportive team. These posts follow on from our first successful round of recruitment as part of our Community Transformation Plan and implementation of the streaming model of care in the SCMHT.
We are a committed integrated service that strives to provide quality recovery based support to people with severe and enduring mental health related difficulties within the Wigan and Leigh area.
You will need to be an individual who is flexible, creative, committed and able to adapt positively to change. Can be organised, able to prioritise and works well under pressure.
Whilst this post requires no professional registration, experience within mental health is essential. The post holder's professional development will be supported by the service through regular supervision and training opportunities.
These posts are full-time positions (37.5 hours) and the working hours will be 8am - 8pm 7 days a week. We also encourage applications from staff wanting to work part time hours. Flexible working can be discussed. The post is based at Claire House in Wigan. The post holder will be expected to travel across the Borough to attend satellite clinics across Wigan and Leigh.
Main duties of the job
The post holder will be a key member of the SCMHT, working directly with service users under the care of the SCMHT, as part of the Multi Disciplinary Team which provides care, treatment and support to people with mental illness.
The post holder will provide support to those service users in line with the clinical pathways within the SCMHT. The role also involves short term periods of care to assist service users to develop independent living skills.
The post holder will provide support, advice and practical assistance to an allocated group of service users under the direction and supervision of a qualified member of the staff team, following a care plan agreed with the service user to facilitate goal planning, achievement and recovery.
Staff wellbeing and development is paramount - full supernumerary status will be provided to support induction to the team for the first 4 weeks in post. Your skills and development opportunities will be supported as part of your induction process and reviewed regularly during line management supervision and an annual appraisal.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
- To conduct home visits to check on service users' progress, providing psycho education to aid their recovery.
- To act as nominated support worker to a small number of patients, building a therapeutic rapport with them and delivering psychosocial interventions as determined in their care plan.
- To monitor medication compliance as part of home visits.
- To attend and feedback in daily multi-disciplinary meetings.
- To assess and feedback on elements of risk within the service user's recovery journey.
- To support the qualified staff in completing initial assessments and discharges from the team.
- Liaise with service user's family members or carers, providing them with support and onward referrals to maintain their own well being if required.
- To provide service users with practical support where needed, for example in relation to finances, housing and other social stressors they may be facing.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
- To conduct home visits to check on service users' progress, providing psycho education to aid their recovery.
- To act as nominated support worker to a small number of patients, building a therapeutic rapport with them and delivering psychosocial interventions as determined in their care plan.
- To monitor medication compliance as part of home visits.
- To attend and feedback in daily multi-disciplinary meetings.
- To assess and feedback on elements of risk within the service user's recovery journey.
- To support the qualified staff in completing initial assessments and discharges from the team.
- Liaise with service user's family members or carers, providing them with support and onward referrals to maintain their own well being if required.
- To provide service users with practical support where needed, for example in relation to finances, housing and other social stressors they may be facing.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent
Desirable
- Additional qualification or training relevant to the role
Experience
Essential
- Experience of working in mental health
- Experience of managing self and others
- Experience of working with adults of any age
- Experience of working with people who are difficult to engage
Desirable
- Experience of working with assertive outreach/dual diagnosis service users
- Experience of assisting individuals in emotional distress
Skills
Essential
- to listen effectively and communicate effectively at all levels in verbal, written and all appropriate mediums
- Able to complete appropriate records, documentation
- Able to display and use empathy, compassion and patience
- Able to employ a problem solving approach and to create innovative solutions to facilitate recovery and empower service users and carers
- Ability to work alone in a range of settings
- Able to form and maintain positive therapeutic relationships with service users and carers
- A keenness to make a positive contribution to improving the quality of life of service users and carers Ability to acknowledge diversity and promote equal opportunities and anti discriminatory practices
- Ability to provide practical support with daily living activities
- IT literate
- Ability to work collaboratively with colleagues and those from other disciplines
- Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent
Desirable
- Additional qualification or training relevant to the role
Experience
Essential
- Experience of working in mental health
- Experience of managing self and others
- Experience of working with adults of any age
- Experience of working with people who are difficult to engage
Desirable
- Experience of working with assertive outreach/dual diagnosis service users
- Experience of assisting individuals in emotional distress
Skills
Essential
- to listen effectively and communicate effectively at all levels in verbal, written and all appropriate mediums
- Able to complete appropriate records, documentation
- Able to display and use empathy, compassion and patience
- Able to employ a problem solving approach and to create innovative solutions to facilitate recovery and empower service users and carers
- Ability to work alone in a range of settings
- Able to form and maintain positive therapeutic relationships with service users and carers
- A keenness to make a positive contribution to improving the quality of life of service users and carers Ability to acknowledge diversity and promote equal opportunities and anti discriminatory practices
- Ability to provide practical support with daily living activities
- IT literate
- Ability to work collaboratively with colleagues and those from other disciplines
- Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
