Job summary
To provide an efficient and effective administrative service with the A&E Liaison. To carry out all administrative tasks in relation to the A&E Liaison role, answering telephone calls to patients, relatives and various clinical staff and professionals to provide and efficient mental health service. Carry out a variety of administrative tasks as directed by Community Admin Manager
Main duties of the job
- Provide admin support to the clinical team in relation to care plans and clinical correspondence.
- Dealing with all incoming and outgoing mail, processing, distributing and responding within limits
- Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling
- Co-ordinate and facilitate the dissemination of information to and from the team.
- Dealing efficiently, precisely and courteously with telephone callers
- Producing minutes from daily zoning meetings, MDT or any other team meeting as required
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Experience
Essential
- Have experience in working in a busy office environment.
Desirable
- Have experience of working with members of the general public. Including patients/service users
Knowledge
Essential
- oAbility to be numerate and provide statistical data accurately
Desirable
- oPatient administration background
Person Specification
Experience
Essential
- Have experience in working in a busy office environment.
Desirable
- Have experience of working with members of the general public. Including patients/service users
Knowledge
Essential
- oAbility to be numerate and provide statistical data accurately
Desirable
- oPatient administration background
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Greater Manchester Mental Health NHSFT
Address
A&E Liaison
Park House, North Manchester General Hospital, Crumpsall
Manchester
M8 5RB
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
