Job summary
An exciting opportunity has arisen for an individual to join our expanding Greater Manchester Reconnect service, in the new role of Senior Administrator.
Our Greater Manchester Reconnect Service is a care after custody service that seeks to improve the care of people leaving prison by offering our service and support pre-release, and peer led navigation and support in the community post release.
The Greater Manchester Reconnect Service is currently provided in HMP Forest Bank and Hindley, though is expanding to deliver the service in all Greater Manchester Prisons.
The Senior Administrator position will be based at Lance Burn Medical Centre, Salford, Manchester.
The working pattern is Monday to Friday 9am to 5pm.
Main duties of the job
- Process all referrals into the service, ensuring that the clinical
- information system is updated.
- Typing of all clinical correspondence
- Answer telephone calls
- Open and action mail
- Greet service users, carers and other visitors when required
- Identification of those clients who are reaching the breaching target
- Appointment booking for service users as required
- Preparation and minuting of meetings when required.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the northwest of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Education / Qualifications
Essential
- Good general education to GCSE level or equivalent.
- Accurate typing skills.
- Experience of Microsoft Office Suite
- NVQ Level 3 in Business Administration or equivalent experience
Desirable
- oECDL or equivalent
- oShorthand qualification
- oKnowledge of mental health terminology
Experience
Essential
- Demonstrable experience in a secretarial or administrative position
- Demonstrable experience of line managing staff.
Desirable
- Experience of working with criminal justice stakeholders.
- Previous experience of using clinical records systems
Knowledge and skills
Essential
- Forward thinking
- Excellent inter-personal, communication and organisational skills.
- Ability to use own initiative and work under direction
- Excellent organisational, prioritisation and problem-solving skills
Desirable
- Awareness of NHS
- IT skills
- Commitment to CPD
Other
Essential
- Able to work collaboratively within a team
- Committed to personal and team development
- Able to work well with others
- Motivation/Drive/ Enthusiasm/ Confident
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs.
Person Specification
Education / Qualifications
Essential
- Good general education to GCSE level or equivalent.
- Accurate typing skills.
- Experience of Microsoft Office Suite
- NVQ Level 3 in Business Administration or equivalent experience
Desirable
- oECDL or equivalent
- oShorthand qualification
- oKnowledge of mental health terminology
Experience
Essential
- Demonstrable experience in a secretarial or administrative position
- Demonstrable experience of line managing staff.
Desirable
- Experience of working with criminal justice stakeholders.
- Previous experience of using clinical records systems
Knowledge and skills
Essential
- Forward thinking
- Excellent inter-personal, communication and organisational skills.
- Ability to use own initiative and work under direction
- Excellent organisational, prioritisation and problem-solving skills
Desirable
- Awareness of NHS
- IT skills
- Commitment to CPD
Other
Essential
- Able to work collaboratively within a team
- Committed to personal and team development
- Able to work well with others
- Motivation/Drive/ Enthusiasm/ Confident
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
