Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Business Support Administrator - Post Incident Support

The closing date is 08 April 2026

Job summary

To provide an efficient and effective secretarial/administration service to the Post-Incident Support team and related corporate psychology functions.

Main duties of the job

To provide comprehensive secretarial/administration service to the consultant practitioner psychologist for Post-incident Support.

To manage diary invitations, make travel and study leave arrangements as necessary.

To organise meetings, book venues, order hospitality, compile agendas take and produce minutes and progress action from minutes as required for both the team and wider Trust meetings across service areas.

Assumes responsibility for the receipt and distribution of all the central clinical team's post ensuring accurate dating, logging and brought forward systems are in place and effectively maintained.

The post holder will be expected to create and maintain data bases.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Part-time, Flexible working

Reference number

436-7833861

Job locations

Uffculme Centre

Birmingham

B13 8QY


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Qualifications

Essential

  • Level 2 Qualification in Admin e.g. Business Administration NVQ2 or RSA 2 in relevant administrative subject, i.e. Word/Text Processing. +Considerable relevant administrative/ secretarial experience. Or Level 3 Qualification in Admin e.g. Business Administration NVQ3 or RSA 3 in relevant administrative subject, i.e. word / text processing. +significant relevant administrative/secretarial experience. Or Level 4 Qualification in Admin e.g. Business Administration Qualification in relevant administrative subject Medical Terminology

Experience

Essential

  • Significant admin/secretarial Experience of working in a health or equivalent environment.

Experience

Essential

  • Significant experience of Microsoft Office including databases /Word/Outlook/Excel, Power point/Publisher.

Skills

Essential

  • Ability to work within established procedures and guidelines.

Skills

Essential

  • Adaptability/flexibility and ability to cope with change
Person Specification

Qualifications

Essential

  • Level 2 Qualification in Admin e.g. Business Administration NVQ2 or RSA 2 in relevant administrative subject, i.e. Word/Text Processing. +Considerable relevant administrative/ secretarial experience. Or Level 3 Qualification in Admin e.g. Business Administration NVQ3 or RSA 3 in relevant administrative subject, i.e. word / text processing. +significant relevant administrative/secretarial experience. Or Level 4 Qualification in Admin e.g. Business Administration Qualification in relevant administrative subject Medical Terminology

Experience

Essential

  • Significant admin/secretarial Experience of working in a health or equivalent environment.

Experience

Essential

  • Significant experience of Microsoft Office including databases /Word/Outlook/Excel, Power point/Publisher.

Skills

Essential

  • Ability to work within established procedures and guidelines.

Skills

Essential

  • Adaptability/flexibility and ability to cope with change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Uffculme Centre

Birmingham

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Uffculme Centre

Birmingham

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Consultant Clinical Psychologist

Cressida Gaffney

cressida.gaffney1@nhs.net

07985883024

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Part-time, Flexible working

Reference number

436-7833861

Job locations

Uffculme Centre

Birmingham

B13 8QY


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)