Band 4 Patient Support, Time, and Recovery Worker

Job summary

The post holder will inspire, assist and work alongside service users, healthcare and prison staff and external agencies to promote the recovery of service users with the aim of empowering service users to make positive and productive transitions from forensic to community settings.

They will assist in the process of gaining effective service user feedback and develop and maintain a resource that enables the division to seek service user views to inform service design, planning, delivery and improvement.

The post holder will also provide support for a range of service user network and training sessions for service user peer mentors to maximise co-production and co-delivery. They will also assist providing peer mentors with structured induction packages and bespoke supervision support.

Main duties of the job

• To provide support to allocated groups of service users to promote recovery focused outcomes.
• Multi Agency working with a range of partners within the public Healthcare and private sectors (Datus, Foundation to Change, Alcohol Anonymous, Cocaine Anonymous, Enhanced Reconnect, Hep C Trust).
• Assist in facilitating groups of service user Wellbeing Navigator (WBN) healthcare champions.
• Promote patient engagement and feedback relating to health awareness and co-production in service planning, delivery, evaluation and quality assurance.
• Provide administration duties for service user group attendance and WBN feedback and Family & Friends Test (FFT) data.
• Escort service users to and from groups sessions.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.