Band 4 Personal Assistant - Specialty Services

Job summary

We are looking for an experienced PA to support the Clinical Nurse Manager and Matron within Specialty Services. The successful candidate will provide a pro-active and organised approach to alleviating the administrative burden of the Clinical Nurse Manager and Matron.

Main duties of the job

To support the Clinical Nurse Manager/Matron in the maintenance and development of administrative services by providing a high level reliable and confidential personal assistant service. The primary purpose of the role is to alleviate the administrative workload of the management team within Specialty Services. The post holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.

To work with managers to ensure that all Key Performance Indicators are monitored, actively chasing any anomalies and correcting; collating statistics as required. To ensure that all information needs for the service area are robust and that data in inputted in an accurate and timely manner.

Diary management is a key part of the role, using relevant systems to ensure the Clinical Nurse Manager and Matron have well-organised schedules and relevant papers in a timely manner. The ability to prioritize is a must as there will be pressure to complete several tasks with strict timescales. There will also be facilitating and minuting of meetings, preparation of reports, support with sickness absence management and the ability to follow up actions.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.