Birmingham and Solihull Mental Health NHS Foundation Trust

Band 5 PA/Admin Manager - Secure Services

The closing date is 23 November 2025

Job summary

We are seeking an experienced Personal Assistant/Admin Manager to provide a high level service to the Clinical Service Manager. Your organisational skills, attention to detail and working to deadlines will come into play. This role will suit someone who also has significant experience of managing and supervising a team and has strong organisational skills, can work on their own initiative and ensure that services run effectively and efficiently. You will have a proven track record in management and also working at a senior PA level.

Main duties of the job

The successful candidate will be responsible for:

arranging and servicing meetings, co-ordinating day to day diary management for the Clinical Nurse Manager,

the day-to-day management of a small medical secretaries team, including recruitment, supervision, training and appraisals.

the production of presentation materials and reports and ensuring that service contacts receive a prompt response to all correspondence and enquiries.

ensuring that the Clinical Services Manager and general management team are fully briefed on progress of work & action taken on delegated authority.

Overseeing the service KPIs and report to the service and performance progress.

drafting documentation for signing by Clinical Services Manager and Senior Leadership team. Attend meetings and produce minutes and be proactive in dealing with follow up actions.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7578160

Job locations

Reaside Clinic

Birmingham Great Park Bristol Road South Birmingham

Birmingham

B45 9BE


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Training and Qualifications

Essential

  • Diploma/Degree level education in Supervision & Management, Business Administration
  • GCSE English 5 or above or equivalent
  • RSA 2 Typing or equivalent IT qualification

Desirable

  • Relevant managerial experience

Knowledge and Experience

Essential

  • Significant experience of providing secretarial support at senior management level
  • Experience of managing and supervising a team
  • Proficient in the use of Microsoft software packages including Outlook, Excel and Powerpoint

Desirable

  • Previous experience of working in a healthcare environment/public service provider
  • Experience of supporting meetings and minute taking and following up on actions

Leadership and Management

Essential

  • Evidence of leadership and managerial decision making abilities
  • Excellent written and verbal communication skills
  • Ability to work on own initiative
  • Ability to manage and prioritise own workload
Person Specification

Training and Qualifications

Essential

  • Diploma/Degree level education in Supervision & Management, Business Administration
  • GCSE English 5 or above or equivalent
  • RSA 2 Typing or equivalent IT qualification

Desirable

  • Relevant managerial experience

Knowledge and Experience

Essential

  • Significant experience of providing secretarial support at senior management level
  • Experience of managing and supervising a team
  • Proficient in the use of Microsoft software packages including Outlook, Excel and Powerpoint

Desirable

  • Previous experience of working in a healthcare environment/public service provider
  • Experience of supporting meetings and minute taking and following up on actions

Leadership and Management

Essential

  • Evidence of leadership and managerial decision making abilities
  • Excellent written and verbal communication skills
  • Ability to work on own initiative
  • Ability to manage and prioritise own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Reaside Clinic

Birmingham Great Park Bristol Road South Birmingham

Birmingham

B45 9BE


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Reaside Clinic

Birmingham Great Park Bristol Road South Birmingham

Birmingham

B45 9BE


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Michelle Douglas

michelle.douglas9@nhs.net

07812621166

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7578160

Job locations

Reaside Clinic

Birmingham Great Park Bristol Road South Birmingham

Birmingham

B45 9BE


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)