Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Administration Assistant - PGME

The closing date is 11 November 2025

Job summary

An opportunity has arisen in the Postgraduate Medical Education Department where we are currently seeking to appoint an enthusiastic and motivated apprentice to join our small but busy team.

The Postgraduate Medical Education team are the first contact for the Resident Doctors prior to rotations that take place 4 times per year.

You will provide an effective and efficient administrative service to support both the Rotation Co Ordinator and also the Postgraduate Medical Education team for Resident Doctors that are both newly commencing and also continuing in BSMHFT.

Main duties of the job

To undertake a range of administrative duties to support the work of the team.

To support the all aspects of the coordination of the resident doctors rotations and tracking of all resident doctors requirements via the database associated with the work stream.

To support the rotation coordinator to inform resident doctors of rotation placements , booking of ILS - Immediate Life support courses and support the onboarding of new and continuing resident doctors.

To act as first point of contact for all general rotation queries

To develop knowledge and skills.

To be skilled in the use of multiple Microsoft IT packages and various systems relevant to the organisation in order to: write letters or emails, record and analyse data, to provide a range of administrative planning and support in the team.

Liaise effectively to enquiries from Resident Doctors , Consultants, internal and external stakeholders.

Provide resident doctors /Consultants information regarding their rotation placements.

To support / manage the PGME shared inboxes and respond to queries.

There is a need to be able to work within a busy environment, prioritise workload with accuracy and to deadlines.

To provide cover for colleagues as appropriate when required.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

04 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Working pattern

Full-time

Reference number

436-7545910

Job locations

Uffculme Centre

Trust HQ, 52 Queensbridge Road

Moseley

B13 8QY


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Education / Qualifications

Essential

  • English & Maths GCSE grade A- C or equivalent

Desirable

  • NVQ level 2 in Business Administration or equivalent

Experience

Essential

  • Knowledge of Microsoft packages - Word/Excel/Outlook/Microsoft Teams
  • Experience of using IT systems and able to access information on intranet and internet
  • Ability to work independently and as part of a team
  • Experience of dealing with people over telephone and assisting with queries
  • Ability to prioritise tasks and workload

Desirable

  • Willingness to learn and complete further training relevant to the role
  • Experience within NHS

Skills

Essential

  • Good communication skills both written and verbal
  • Attention to detail
  • Flexible and adaptable approach
  • Able to maintain accurate records
Person Specification

Education / Qualifications

Essential

  • English & Maths GCSE grade A- C or equivalent

Desirable

  • NVQ level 2 in Business Administration or equivalent

Experience

Essential

  • Knowledge of Microsoft packages - Word/Excel/Outlook/Microsoft Teams
  • Experience of using IT systems and able to access information on intranet and internet
  • Ability to work independently and as part of a team
  • Experience of dealing with people over telephone and assisting with queries
  • Ability to prioritise tasks and workload

Desirable

  • Willingness to learn and complete further training relevant to the role
  • Experience within NHS

Skills

Essential

  • Good communication skills both written and verbal
  • Attention to detail
  • Flexible and adaptable approach
  • Able to maintain accurate records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Uffculme Centre

Trust HQ, 52 Queensbridge Road

Moseley

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Uffculme Centre

Trust HQ, 52 Queensbridge Road

Moseley

B13 8QY


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Postgraduate Medical Education Manager

Deborah Davis

deborahdavis1@nhs.net

07985883798

Details

Date posted

04 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Working pattern

Full-time

Reference number

436-7545910

Job locations

Uffculme Centre

Trust HQ, 52 Queensbridge Road

Moseley

B13 8QY


Supporting documents

Privacy notice

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