Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Personal Assistant - Children and Young People

The closing date is 16 November 2025

Job summary

We are seeking a Personal Assistant who has a keen eye for detail, is excellent at juggling multiple tasks and has the ability to work under pressure. The successful candidate will be responsible for providing an effective and efficient administrative support service to members of the Children and Young People Division Senior Leadership Team.

Main duties of the job

Provide a comprehensive and confidential administration service to identified and fixed members of the divisions senior leadership team, including the coordination of diaries, arranging meetings, minute taking and preparation of meeting papers, filing, correspondence and maintenance of shared electronic records.

Ensure competent and accurate preparation of letters, reports, documents and presentations.

Deal with Diverse and complex issues, acting on own initiative in problem solving and crisis resolution, ensuring that problems are resolved diplomatically.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

436-7464307

Job locations

Printing House

Printing House Street

Birmingham

B4 6DZ


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Qualifications

Desirable

  • oUndergraduate degree in a business-related topic or an equivalent level of experience/knowledge

Knowledge and Experience

Essential

  • Knowledge of the full range of administrative and Essential A/I organizational policies and procedures acquired through training and relevant experience.
  • Demonstrable experience of successfully working with Directors
  • Demonstrable experience of servicing and supporting senior committees
  • Demonstrable experience of successful project management

Professional / Specialist Knowledge

Essential

  • Ability to organise, prioritise, and deliver work to challenging deadlines
  • Strong, effective organisational skills
  • Plan and organise meetings / events / conferences, including organizing speakers
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Excellent, advanced IT skills, including a comprehensive knowledge of MS Office including Word, Excel, PowerPoint, Access and Outlook.
  • Excellent keyboard skills.
  • Able to concentrate with an unpredictable work pattern owing to having to deal with unforeseen events.
Person Specification

Qualifications

Desirable

  • oUndergraduate degree in a business-related topic or an equivalent level of experience/knowledge

Knowledge and Experience

Essential

  • Knowledge of the full range of administrative and Essential A/I organizational policies and procedures acquired through training and relevant experience.
  • Demonstrable experience of successfully working with Directors
  • Demonstrable experience of servicing and supporting senior committees
  • Demonstrable experience of successful project management

Professional / Specialist Knowledge

Essential

  • Ability to organise, prioritise, and deliver work to challenging deadlines
  • Strong, effective organisational skills
  • Plan and organise meetings / events / conferences, including organizing speakers
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Experience of planning and managing complex and, at times, conflicting priorities
  • Excellent, advanced IT skills, including a comprehensive knowledge of MS Office including Word, Excel, PowerPoint, Access and Outlook.
  • Excellent keyboard skills.
  • Able to concentrate with an unpredictable work pattern owing to having to deal with unforeseen events.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Printing House

Printing House Street

Birmingham

B4 6DZ


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Printing House

Printing House Street

Birmingham

B4 6DZ


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Joanne Dulson-Cox

joanne.dulson-cox1@nhs.net

07500959471

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

436-7464307

Job locations

Printing House

Printing House Street

Birmingham

B4 6DZ


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)