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Birmingham and Solihull Mental Health NHS Foundation Trust

Band 4 Ward Administrator - Juniper

The closing date is 14 October 2025

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Job summary

To provide a comprehensive administrative and support service to the Ward Multi-Disciplinary team. To operate within the Division's/Team's systems and act as part of a wider administration / secretarial team.

Main duties of the job

The post holder will be responsible for undertaking a range of administrative and clerical duties and information as and when required, assisting the multi-disciplinary team in carrying out their duties.

To act as first point of contact for patients and visitors to the ward team including fielding calls and taking messages.

To provide cross cover and support to other teams in the event of absence planned or otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP's, Social workers, Service users, Carers and other appropriate agencies.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Job share

Reference number

436-7488422

Job locations

Juniper centre

Moseley Hall Hospital site

Birmingham

B13 8JL


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Training & Qualifications

Essential

  • GCSE or equivalent in English
  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards

Desirable

  • ECDL qualification or equivalent
  • RSA Typing II, plus relevant administration experience, or prepared to work towards

Knowledge & Experience

Essential

  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Working knowledge of Data Protection Act and Information Governance
  • Experience in dealing within a Client facing organisation.

Desirable

  • Experience of working in a Health or Public Sector environment

Skills & Abilities

Essential

  • Ability to take minute at meetings

Desirable

  • Working knowledge of RIO

Competencies (Behaviours) Communication

Essential

  • Excellent written and verbal communication skills.
Person Specification

Training & Qualifications

Essential

  • GCSE or equivalent in English
  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards

Desirable

  • ECDL qualification or equivalent
  • RSA Typing II, plus relevant administration experience, or prepared to work towards

Knowledge & Experience

Essential

  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Working knowledge of Data Protection Act and Information Governance
  • Experience in dealing within a Client facing organisation.

Desirable

  • Experience of working in a Health or Public Sector environment

Skills & Abilities

Essential

  • Ability to take minute at meetings

Desirable

  • Working knowledge of RIO

Competencies (Behaviours) Communication

Essential

  • Excellent written and verbal communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Juniper centre

Moseley Hall Hospital site

Birmingham

B13 8JL


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Juniper centre

Moseley Hall Hospital site

Birmingham

B13 8JL


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Tara Bacciochi

tara.bacciochi@nhs.net

01213015700

Details

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Job share

Reference number

436-7488422

Job locations

Juniper centre

Moseley Hall Hospital site

Birmingham

B13 8JL


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)