Band 4 Patients Accounts Administrator - Secure Services

Job summary

We are looking to appoint an enthusiastic and highly motivated Patients Accounts Officer to join the general office team at the Tamarind Centre Medium Secure Unit

The post-holder will be required to provide a range of high-quality financially related duties to the Secure Services In-patients.

We are looking for a team player, able to work under pressure, meet critical deadlines and manage the workload effectively to meet the needs of the service. The post holder will need to be highly organised, flexible and accurate. Having excellent written and verbal communication skills, and a thorough working knowledge of Microsoft Office Packages is essential for this role.

In addition, having significant cash handling, providing a face to face customer focused service and/or experience of working in a busy office environment would also be advantageous for this role.

Main duties of the job

The post-holder will be required to provide a full range of financial and clerical duties to hospital in-patients and staff.The main duties for this role include maintaining in-patient computerised bank accounts, processing day to day cash and all other transactions. Supporting patients with processing and maintaining online benefit claims, liaising with the benefit office. Providing a face to face counter service, cashiering duties, including receipting, ordering and banking cash, processing cash payments, ordering and distribution of patients' internet orders. Maintaining all associated general office electronic and paper records.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.