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Birmingham and Solihull Mental Health NHS Foundation Trust

Band 3 Administrative Assistant/Receptionist

The closing date is 21 September 2025

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Job summary

To provide an efficient and effective administrative support Service within the NMHT services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the NMHT service team .

Main duties of the job

The post holder will be responsible for supporting the provision of a administrative and secretarial service within the NMHT. The post holder will also be responsible for supporting the team of professionals engaged in providing treatment to service users with Mental Health related problems.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7398016

Job locations

Small Heath Health Centre

42 Chapman Road, Small Heath

Birmingham

B10 0PG


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Qualifications

Essential

  • NVQ Business admin level 2 or equivalent
  • English GCSE grade 4 or equivalent
  • Maths GCSE grade 4 or equivalent
  • RSA II

Desirable

  • RSA Typing III

Knowledge and experience

Essential

  • Experience of dealing with sensitive/distressing issues.
  • Significant secretarial experience preferably within a medical background.

Desirable

  • Experience of working in health care setting
  • Experience of working within a fast-paced environment.

Skills

Essential

  • Ability to take minutes.
  • Aptitude for ICT.

Desirable

  • Ability to communicate at all levels.
Person Specification

Qualifications

Essential

  • NVQ Business admin level 2 or equivalent
  • English GCSE grade 4 or equivalent
  • Maths GCSE grade 4 or equivalent
  • RSA II

Desirable

  • RSA Typing III

Knowledge and experience

Essential

  • Experience of dealing with sensitive/distressing issues.
  • Significant secretarial experience preferably within a medical background.

Desirable

  • Experience of working in health care setting
  • Experience of working within a fast-paced environment.

Skills

Essential

  • Ability to take minutes.
  • Aptitude for ICT.

Desirable

  • Ability to communicate at all levels.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Small Heath Health Centre

42 Chapman Road, Small Heath

Birmingham

B10 0PG


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Small Heath Health Centre

42 Chapman Road, Small Heath

Birmingham

B10 0PG


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Support Service Manager

Sharon Walters

sharon.walters4@nhs.net

07985883481

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7398016

Job locations

Small Heath Health Centre

42 Chapman Road, Small Heath

Birmingham

B10 0PG


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)