Birmingham and Solihull Mental Health NHS Foundation Trust

Band 3 Receptionist - Attwood Green Health Centre

The closing date is 24 August 2025

Job summary

To provide an efficient and effective receptionist / administrative support Service within the Homeless Health Exchange (which is a specialist GP practice for homeless people.) To assist the Team administrator with administrative and secretarial duties. To cover reception, provide administrative support to the team

Main duties of the job

The post holder will be responsible for supporting the provision of an established administrative and secretarial service within the homeless health exchange. The post holder will also be responsible for supporting the team of professionals i.e. GP's and nurses engaged in providing treatment to homeless people.

Reliable data entry into the EMIS computer system will be required ensuring a full & effective clinical system is in operation, secretarial duties i.e. typing of referral letters etc., receiving all visitors, Staff & Patients & telephone calls in a polite, friendly & courteous manner.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

436-7305508

Job locations

Attwood Green health Centre

30 Bath Row

Birmingham

B15 1LZ


Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Qualifications

Essential

  • English GSCE grade C and above
  • NVQ Customer service

Desirable

  • Knowledge of Emis

Knowledge & Skills

Essential

  • Previous experience of working in health environment
  • experience of working in a GP practice

Desirable

  • experience of dealing with distressing / sensitive information
Person Specification

Qualifications

Essential

  • English GSCE grade C and above
  • NVQ Customer service

Desirable

  • Knowledge of Emis

Knowledge & Skills

Essential

  • Previous experience of working in health environment
  • experience of working in a GP practice

Desirable

  • experience of dealing with distressing / sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Attwood Green health Centre

30 Bath Row

Birmingham

B15 1LZ


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Attwood Green health Centre

30 Bath Row

Birmingham

B15 1LZ


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support manager

Liz Cooksey

l.cooksey@nhs.net

07985882910

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

436-7305508

Job locations

Attwood Green health Centre

30 Bath Row

Birmingham

B15 1LZ


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)