Birmingham and Solihull Mental Health NHS Foundation Trust

Band 3 Team Administrator - Little Bromwich Centre

Information:

This job is now closed

Job summary

To provide a comprehensive administrative and secretarial support service to the Memory Assessment (MAS) Team and Admiral Nurses. To operate within the Division's/Team's systems and act as part of a wider administration/secretarial team.

Main duties of the job

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical team.

To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Memory Assessment Team/Admiral Nurses.

To provide cross cover and support to other teams in the event of absence planned or otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP's, Social workers, Service users, Carers and other appropriate agencies.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7195225

Job locations

Little Bromwich Centre

192 Hob Moor Road

Small Heath

B10 9JH


Job description

Job responsibilities

For further information about the main responsibilities please view the attached jobdescription and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job description

Job responsibilities

For further information about the main responsibilities please view the attached jobdescription and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person Specification

Training and Qualifications

Essential

  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards Or RSA Typing II, plus relevant administration experience, or prepared to work towards
  • GCSE or equivalent in English & Maths

Knowledge and Experience

Essential

  • Experience in dealing with a range of disciplines and agencies
  • Experience of dealing with sensitive situations
  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Working knowledge of Data Protection Act and Information Governance

Desirable

  • Experience of working in a client facing organisation

Skills & abilities

Essential

  • Ability to take notes at meetings
  • Ability to transcribe from audio, using digital dictation systems.

Desirable

  • Previous Experience of working in a Health or Public Sector environment
  • Working knowledge of RIO
Person Specification

Training and Qualifications

Essential

  • NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards Or RSA Typing II, plus relevant administration experience, or prepared to work towards
  • GCSE or equivalent in English & Maths

Knowledge and Experience

Essential

  • Experience in dealing with a range of disciplines and agencies
  • Experience of dealing with sensitive situations
  • Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
  • Working knowledge of Data Protection Act and Information Governance

Desirable

  • Experience of working in a client facing organisation

Skills & abilities

Essential

  • Ability to take notes at meetings
  • Ability to transcribe from audio, using digital dictation systems.

Desirable

  • Previous Experience of working in a Health or Public Sector environment
  • Working knowledge of RIO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Little Bromwich Centre

192 Hob Moor Road

Small Heath

B10 9JH


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

Little Bromwich Centre

192 Hob Moor Road

Small Heath

B10 9JH


Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Lead

Mrs Bahana Loskor

bahana.loskor@nhs.net

01213010900

Details

Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

436-7195225

Job locations

Little Bromwich Centre

192 Hob Moor Road

Small Heath

B10 9JH


Supporting documents

Privacy notice

Birmingham and Solihull Mental Health NHS Foundation Trust's privacy notice (opens in a new tab)