Job summary
An exciting opportunity has arisen for a Ward Administrator to be based at Ward level at Chamomile Suite, located at The Barberry.
Are you enthusiastic, motivated, ready for a challenge with excellent administration skills and have the ability to support Ward Managers and their staff. You should have good communication and organisational skills. You will need excellent typing / word processing ability, in addition to possessing knowledge of excel and the ability to collate, monitor and analyse data from spreadsheets. Knowledge of RIO Patient Clinical System would be an advantage but is not essential, as full training will be provided.
The successful candidate will have an understanding of inpatient services and a genuine interest in working with the client group as well as applying a flexible attitude to their work.
Interested candidates must have the aptitude to manage their own workload, use own initiative and maintain information governance. The ability to work as part of a team with other staff members and patients is essential as well as an empathic approach towards people suffering from mental illness.
Main duties of the job
The post holder will be responsible for undertaking a wide range of secretarial/administrative duties, which include the receipt of all correspondence, ensuring appropriate action is taken. Processing letters and keeping patient records up to date.
To support the Ward Managers/Team in the maintenance and development of administrative services by providing modern, professional administrative services. Primarily alleviating the administrative workload of clinical staff enabling them to focus on quality patient care.The post-holder will also proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Training & Qualifications
Essential
- GCSE English or above and ability to demonstrate excellent use of the English language/grammar
Knowledge & Experience
Essential
- Extensive knowledge and experience of Microsoft office, power-point, outlook and excel
Training & Qualifications
Essential
- Evidence of IT skills Typing/Word Processing to level RSA II or equivalent
Knowledge & Experience
Essential
- Experience of liaising with senior management and clinical staff from a range of disciplines and agencies
Essential
Essential
- Experience of minutes taking and producing notes
Essential
Essential
- A good understanding of data protection and knowledge of information governance.
Essential
Essential
- Flexible approach to work
Desirable
Desirable
- Level 3 Administration Qualification
Desirable
Desirable
- Experience of working in a mental health care environment
Person Specification
Training & Qualifications
Essential
- GCSE English or above and ability to demonstrate excellent use of the English language/grammar
Knowledge & Experience
Essential
- Extensive knowledge and experience of Microsoft office, power-point, outlook and excel
Training & Qualifications
Essential
- Evidence of IT skills Typing/Word Processing to level RSA II or equivalent
Knowledge & Experience
Essential
- Experience of liaising with senior management and clinical staff from a range of disciplines and agencies
Essential
Essential
- Experience of minutes taking and producing notes
Essential
Essential
- A good understanding of data protection and knowledge of information governance.
Essential
Essential
- Flexible approach to work
Desirable
Desirable
- Level 3 Administration Qualification
Desirable
Desirable
- Experience of working in a mental health care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
