Band 4 Service Administrator - Clinical Health Psychology

Job summary

Service Administrator

Clinical Health Psychology and Neuropsychology Service

We have an exciting opportunity for a service administrator to join our team working within our Clinical Health Psychology and Clinical Neuropsychology service. The successful applicant will join a committed and supportive team who provide psychological services into specialities across the University Hospitals Birmingham NHS Foundation Trust.

As one of the service administrators, you will work closely with the Service Manager, Clinical Lead Psychologists and the Psychological Professionals within the team, providing administrative support to ensure the smooth running of the service.

We provide a psychology service into a varied range of specialities, including cancer care, haematology, burns, HIV, renal live donor, and intestinal failure. We have also recently launched a new service for those infected and affected by contaminated blood products, funded following the Infected Blood Inquiry report's recommendation of providing a bespoke psychological support service in England for those infected and affected by contaminated blood products.

Based at Queen Elizabeth Hospital, Birmingham

Band 4

22.5 hours per week - Fixed Term Contract

Main duties of the job

The successful applicant will join a small team of service administrators in providing a high-quality administrative service to ensure the smooth running of the department. The post holder will act as the focal point of contact and be responsible for dissemination of information, messages and enquiries for the team, as well as the text processing of correspondence, dealing with telephone and email enquiries, booking appointments, handling petty cash, stock ordering, and other administrative duties as required. The post holder will be required to work across multiple electronic record systems. You will need OCR/RSA II Typing/Text Processing or equivalent and English GCSE/'O' Level or equivalent. Previous experience of various computer packages, as well as minute taking is also a requirement.

In return you will work in a fast-paced environment with lots of interaction with others. You will also be entitled to all the benefits of working within the NHS, for example, an excellent pension scheme, training opportunities; NHS discounts; to name just a few.

Please remember - only if you meet all of the essential criteria within the person specification will we consider your application.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.