Band 6 Experts by Experience Observers Lead

Job summary

The Experts by Experience Observer project (EBEO) project is being established following the 2022 BBC Panorama programme that made allegations of service user abuse by staff of Greater Manchester Mental Health NHS Trust.

The EBEO lead will be responsible for the delivery of the project,

with the support of BSMHFT's participation and experience team.

Personal, lived experience of using mental health services will be

highly valued in the role.

Main duties of the job

To promote the participation and experience of service users, families and carers through the coordination of a new project - Experts by Experience Observers (EBEO). The aim of the EBEO project is utilise service user and carer participation and leadership in assessing ward culture in BSMHFT acute, steps to recovery, speciality and secure services, contributing to patient safety, reducing restrictive practice, and identifying any areas where there is the potential for service user abuse to occur. This is a complex project that will require high emotional and mental effort, supporting experts by experience to be able stay safe and well in potentially difficult and distressing situations.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.