Band 3 Team Administrator - Bishop Wilson Clinic

Job summary

We are seeking to appoint a Team Administrator to join our administration team within our SOLAR Service to provide support to our CAMHS SOLAR Service within Solihull. As a key member of the administration team this is a varied role involving all aspects of general administration duties, including with supporting our Looked After Children's, and our reception team when required.

The post holder will need to be well organised, able to multitask and possess excellent interpersonal skills. To provide a full range of comprehensive administrative support, including the monitoring, recording of data, and supporting with all elements to the Solar referral process as directed by the Support Service Manager/Referral Lead and to work in conjunction with other team members, ensuring administrative support is available to all members of the team. Along with ensuring reception is always covered especially during sick/annual leave.

The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills.

It is essential that the applicant can work on their own initiative, can demonstrate effective organisational skills and the ability to prioritise workload and process enquiries in a confidential and timely manner.

Main duties of the job

To provide a comprehensive range of administrative support to enable efficient referral co-ordination to the SOLAR team, along administration support for our Looked After Children's Team to ensure quality standards and targets are always met in order to deliver excellent patient care. To support and operate within the Team's systems and act as part of a wider administration team.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.