Band 2 Receptionist - Mary Seacole House

Job summary

To undertake a range of reception and clerical duties as part of the administration team. Implementing appropriate procedures in order to contribute to patient care. To work as part of a team of administrators to provide a comprehensive customer care to the clinical service.

This position will be Monday to Friday 9am to 5pm.

Main duties of the job

To organise transport on behalf of patients, in line with Trust Policy.

To prioritise admin/clerical tasks in order of urgency referring to the ward managers/ward administrator when there is a need to request additional guidance and support.

Responsible for incoming and outgoing post, parcels and supplies. Recording, signing and obtaining signatures for all recorded mail.

Assisting with ordering of supplies, i.e. stationery.

Provide photocopying, faxing and scanning service.

Responsible for maintaining room booking diary in order to coordinate and monitor the bookings for all available rooms in the unit.

Responsible for issuing and maintenance of keys, passes, alarms, telephones etc in line with Trust Procedures.

Responsible for the safe custody of specimens for delivery to Pathology services and specimens for collection by courier service, where applicable.

Responsible for monitoring the fire alarm system for pre-alarms, alerting engineers should pre-alarm occur and Fire Alarm 999, where applicable.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.